Pacific Dental Services

Analyst IV, Epic Application Cogito

Pacific Dental Services$116K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, healthcare, or related field, or equivalent experience
  • Advanced Epic certifications across multiple modules, including Cogito and Caboodle, recent use required
  • 3+ years of relevant experience
  • Experience in managing high-impact projects

Responsibilities

  • Provides strategic guidance on Epic Cogito configurations
  • Designs and builds custom reporting tools and dashboards
  • Mentors junior analysts and handles critical troubleshooting
  • Partners with leadership to identify future system needs
  • Supports complex projects like enterprise-wide upgrades
  • Develops governance standards and best practices
  • Reviews configurations for optimization and compliance

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition reimbursement
  • 401K
  • Paid time to volunteer in your local community
Full Job Description
The Analyst IV, Epic Application Cogito provides strategic guidance on Epic Cogito configurations aligned with organizational goals. The position will design and build custom reporting tools and dashboards. Partners with operational and clinical leadership to identify future system needs. Owns complex and large-scale projects. Consistently reviews system configurations for performance optimization and compliance.

Responsibilities
  • Provides strategic guidance on Epic Cogito configurations to align with organizational goals and regulatory requirements.
  • Designs and builds custom reporting tools and dashboards to meet operational needs.
  • Mentors junior analysts and provides advanced troubleshooting for critical issues.
  • Partners with operational and clinical leadership to identify future system needs and growth opportunities.
  • Supports implementation of highly complex projects, such as multi-module implementations or enterprise-wide system upgrades.
  • Develops system governance standards, workflows, and best practices.
  • Regularly reviews system configurations for performance optimization and compliance.
  • Other duties and responsibilities as assigned.

Qualifications
  • Bachelor's degree in IT, healthcare, or a related field (or equivalent experience).
  • Advanced Epic certifications across multiple modules. Cogito, Caboodle etc. Epic certifications must be current or have been actively utilized within the past two years.
  • 3+ years relevant experience.
  • Demonstrated experience in managing high-impact projects.

Preferred
  • Professional certifications in healthcare information systems or business applications.
  • Experience in managing clinical and business information systems within a healthcare environment.
  • Knowledge of dental operations, integrated care delivery systems, and healthcare application ecosystems.
  • Demonstrated experience leading patient experience or digital engagement initiatives.

Knowledge/Skills/Abilities
  • In-depth knowledge of clinical or business application support, system configurations, testing methodologies, and end-user training.
  • Strong problem-solving and troubleshooting skills with the ability to analyze complex issues and recommend effective solutions.
  • Exceptional interpersonal and communication skills with the ability to collaborate with technical and non-technical stakeholders.
  • Demonstrated organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Proven ability to work independently as well as within a team environment.
  • Customer service-driven mindset with a focus on continuous improvement and operational efficiency.

Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community

Compensation Information

$116,000.00-$150,000.00 / Annually

About Pacific Dental Services

Pacific Dental Services (PDS) is a dental support organization that provides business and administrative services to dental practices. PDS-supported dentists strive to provide the highest level of patient care and satisfaction and are supported by PDS's non-clinical administrative team. PDS-affiliated dentists are able to focus on providing high-quality patient care while PDS provides the administrative support necessary to operate a successful dental practice. PDS was founded in 1994 and is headquartered in Irvine, California.
Learn more about Pacific Dental Services
Size
12,000 employees
Industry
Founded
1994

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