T-Mobile

Analyst, Fraud and Credit Risk Management

T-Mobile$76K — $137K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 2 years of related experience or combination of education and experience
  • Strong statistical and data analysis skills
  • Proficient in SQL and intermediate to advanced Excel
  • Experience with project management and strategic thinking
  • Familiarity with Python and data visualization tools like Power BI is preferred
  • Knowledge of predictive modeling and regression analysis is a plus

Responsibilities

  • Design and maintain program-level fraud reporting including KPIs and dashboards
  • Monitor fraud decision engine performance and make tuning recommendations
  • Conduct statistical analysis to identify fraud opportunities and impact of strategies
  • Transform and prepare data from various sources for analysis
  • Evaluate and test new data sources and analytic products from vendors
  • Perform fraud loss forecasting and analyze trade-offs in fraud loss and customer experience

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and up to 12 paid holidays
  • Tuition assistance and college coaching
  • Access to programs for pet insurance and childcare subsidies
  • Employee stock purchase plan and stock grants
Full Job Description
This role supports enterprise fraud risk management by analyzing data to identify emerging fraud patterns and improve the performance of automated fraud decisioning. It involves applying statistical and quantitative methods to measure the effectiveness of fraud rules and strategies across application/identity fraud, payment and transaction fraud, and other fraud programs as needed. The role requires managing large datasets from multiple internal and third-party sources and collaborating with cross-functional teams to turn analysis into strategy. Success is measured by the accuracy and timeliness of fraud reporting and the effectiveness of the strategies that reporting informs, balancing fraud loss reduction against approval rates and customer friction. The work directly influences organization-wide fraud exposure and is presented regularly to fraud and credit risk leadership to guide business decisions. Responsibilities: - Design, build, and maintain program-level fraud reporting: KPIs, scorecards, dashboards, and recurring readouts covering fraud loss, detection performance, and customer impact - Monitor and measure fraud decision engine performance and drive tuning recommendations - Apply segmentation and statistical analysis (trend, regression, cohort, champion/challenger and A/B test readouts) to size fraud opportunities and quantify the impact of strategy changes - Extract, process, and transform data from multiple sources - application, payment and transaction, device, and third-party identity and fraud vendor data - into analysis-ready datasets - Evaluate new data sources and analytic products from external vendors, support proof-of-concept testing, and document findings for stakeholders - Conduct fraud loss forecasting and exposure analysis, quantifying tradeoffs between fraud loss, approval rates, and customer experience Qualifications: Education: Required: Bachelor's degree plus 2 years of related work experience OR combination of education and experience deemed equivalent Preferred: Acceptable areas of study include Finance, Economics, Mathematics, Industrial Engineering, Statistics or related degree Work Experience: Required: - Statistical Analysis - Data Analysis and Extraction - Intermediate to advanced Excel - SQL - Strategic Thinking - Project Management Preferred: - 2+ years experience in a quantitative analytical function - Python - Power BI - Streamlit - Snowflake - AI - Claude or ChatGPT - Predictive Modeling - Regression Analysis #LI-Corporate - At least 18 years of age - Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $76,100 - $137,300 Corporate Bonus Target: 10% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ360662¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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