KAYAK

Analyst, Commercial Analytics

KAYAK$70K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree required, preferably in Business, Economics, IT, or related field.
  • Experience in the travel industry and online sector is a plus.
  • Strong proficiency in Data Analysis and Reporting, particularly in SQL, MS Excel, PowerPoint, and G-Suite.
  • Familiarity with BI visualization tools like Tableau, Cognos, or Salesforce is advantageous.
  • Strong focus on data integrity, accuracy, and operational precision.
  • Fluency in English is essential; Spanish/Portuguese is a plus.
  • Strong analytical skills with exceptional attention to detail.

Responsibilities

  • Support NORAM and LATAM commercial teams with internal analytics requests and reporting.
  • Monitor daily performance metrics and traffic changes for the regions.
  • Own partner booking and conversion tracking quality for LATAM.
  • Develop new dashboards and data visualizations to enhance reporting.
  • Investigate discrepancies in key business metrics across data sources.
  • Define critical metrics in collaboration with the business team.

Benefits

  • Work from (almost) anywhere for up to 20 days per year.
  • Company-paid therapy sessions and subscription to HeadSpace.
  • Annual company-wide week off for team recharge without workload pile-up.
  • Generous paid vacation plus time off for your birthday.
  • Paid volunteer time to engage in community service activities.
  • Access to ongoing career development opportunities and e-learning resources.
  • Fun quarterly events and perks like travel discounts and free lunches.
Full Job Description
We are looking for a Analyst, Commercial Analytics to support KAYAK's team in North America and LATAM! This is a position working closely with our partner's data, so attention to detail and strong analytical skills are required. You should feel comfortable working with large amounts of data, be self-motivated and proactive in analyzing, investigating and prioritizing information found across multiple datasets and sources. You'll be working with all departments within the company and will be building cross-functional relationships. The ability to adapt to a fast-paced environment is key for this position.

This role will be required to work from our Miami office at least 3 days per week.

In this role, you will:
  • Support the NORAM and LATAM commercial teams by fulfilling all partners' internal analytics requests, communicating data and information in useful insights and easily consumable reports
  • Monitor daily performance of all verticals for NORAM and LATAM: be on top of traffic changes, shifts in business metrics, product updates and A/B tests
  • Own partner booking and conversion tracking quality for the LATAM region, monitoring discrepancies and continuously improving sales tracking implementations
  • Improve internal reporting by developing new dashboards and data visualizations
  • Investigate discrepancies in key business metrics among different reporting and data sources.
  • Define the needed critical metrics in conjunction with the rest of the business team.


Please apply if you have:
  • BA/BS degree required, preferably in Business, Economics, IT, or related field.
  • Experience in the travel industry and online sector is a plus.
  • Proficiency in Data Analysis and Reporting, with strong hands-on skills in SQL (must-have), MS Excel, PowerPoint, and G-Suite.
  • Familiarity with BI visualization and reporting systems like Tableau, Cognos, Superset, or Salesforce is advantageous.
  • Strong focus on data integrity, accuracy, and operational precision.
  • Knowledge of tag management systems like GTM is a plus.
  • Fluency in English, written and spoken, is a must; any additional language is a plus. Spanish/Portuguese in particular is a plus.
  • Results-oriented, with high attention to detail, strong analytical and problem-solving skills
  • Ability to optimally liaise and connect with other internal KAYAK teams, also across different offices
  • Ability to balance multiple requests at the same time and prioritize their own work


Benefits and Perks:
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
    • Company-paid therapy sessions through SpringHealth
    • Company-paid subscription to HeadSpace
    • Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
    • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
    • Development Dollars
    • Leadership development
    • Access to thousands of on-demand e-learnings
  • Travel Discounts
  • Employee Resource Groups
  • Competitive retirement and health plans
  • Free lunch 2 days per week
  • Fun quarterly events such as boat trips, arcades, ski trips, Thursday socials, and more


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About KAYAK

KAYAK is a travel search engine that allows users to search for flights, hotels, and rental cars. The company was founded in 2004 and is headquartered in Stamford, Connecticut. KAYAK's website and mobile app allow users to compare prices from hundreds of travel sites with just one search. The company also offers a variety of tools and features to help users plan and book their travel, including price alerts, itinerary management, and travel guides. KAYAK is part of Booking Holdings, which also owns other travel brands such as Booking.com, Priceline, and OpenTable.
Learn more about KAYAK
Size
1,000 employees
Industry
Founded
2004

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