Full Job Description
We are seeking a Chargeback Analyst to join our Payment Operations team. This role plays a critical part in overseeing and optimizing the chargeback adjudication process. The ideal candidate will bring in-depth knowledge of the pharmaceutical 340B industry, a meticulous approach to data analysis, and strong communication skills to collaborate with internal teams and external partners.
Responsibilities:
- Complete the bank account registration process daily for all new accounts. Work with Product Success to resolve issues.
- Facilitate bank account creation and maintenance and assist the Cash Account with the bank account hold process.
- Reconcile chargeback credit totals in Beacon and SAP daily for each manufacturer.
- Collaborate with internal teams, manufacturers, and covered entities to resolve chargeback rejections and variances in alignment with contractual agreements.
- Communicate daily payment amounts to the cash accountant and support payment reconciliations.
- Create daily SAP chargeback payments for each manufacturer based on the agreed process and timelines.
- Maintain target performance goals related to chargeback payments to drive a quality customer experience and reduce risk of financial leakage.
- Perform periodic reconciliations of Beacon and SAP master data to ensure the accuracy and eligibility of customer identifiers (i.e., 340B).
- Create and maintain manufacturer contracts, pricing, and contract membership in Beacon
- Provide support to manufacturers and internal client teams for all banking and financial processes
- Ensure all SOC 1 controls are performed and documented appropriately. Support all SOC 1 audits and SOC 2 audits as needed.
- Support the Development and Implementation teams with EDI transactionmonitoring.
Qualifications:
- Bachelor's degree in business, finance, or related field.
- 3+ years of related business experience required.
- Experience in contracting, chargeback adjudication within the pharmaceutical industry, medical distribution, and/or healthcare is preferred.
- Leadership, analytical, and organizational skills.
- Knowledge of SAP, SAP 4HANA, or other Accounts Receivable systems preferred.
- Proficiency in Microsoft Office Applications is required.
- Advanced proficiency with MS Excel is required.
- Strong technical writing skills and process management experience.
- Detail-oriented with a proactive approach to error prevention and correction.
Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.
Salary range: $115,000 - $130,000