Job DescriptionVisa's Corporate IT organization is seeking a technically skilled Asset Management Analyst who combines a strong software engineering background with a genuine interest in business operations. As part of the End User Operations (EUO) branch, you will own the full lifecycle of IT assets for our 40,000+ global end users - while simultaneously designing and building the automation, tooling, and data pipelines that make that lifecycle smarter, faster, and more reliable.
This is not a traditional ITAM role. We are looking for engineers who are energized by operational problems and want to solve them with code. You will identify manual, error-prone processes and replace them with elegant, maintainable solutions. You will instrument inventory workflows, build dashboards, and create the analytical foundation that drives strategic decisions across Corporate IT.
Reporting to the Director of IT Asset Management, this Austin-based role bridges the gap between software engineering and business operations. You will work closely with Finance, Procurement, and IT leadership to ensure data accuracy, lifecycle compliance, and continuous operational improvement - backed by the automation and tooling you build yourself.
Essential Functions:
Software Development & Automation
- Design, build, and maintain automation scripts, internal tools, and integrations that streamline asset lifecycle workflows - including procurement, provisioning, refresh, and decommissioning
- Develop data pipelines and ETL processes to reconcile inventory across multiple systems of record (ServiceNow, SQL databases, procurement platforms, spreadsheets)
- Build and maintain dashboards and self-service reporting tools that provide real-time visibility into asset inventory, lifecycle status, and compliance posture
- Identify manual, repetitive, or error-prone processes and own their automation end-to-end, from design through deployment and monitoring
- Contribute to and maintain a scalable internal tooling codebase with documentation, code review, and engineering best practices
Asset Management Operations
- Execute and enforce the full IT asset lifecycle: procurement, receiving, provisioning, inventory tracking, refresh, and secure disposal/decommission
- Perform monthly inventory validation audits across Visa sites, including reconciliation of certificates of destruction for decommissioned assets
- Reconcile inventory across systems and statuses (in-stock, in-use, in transit, legal hold, pending disposal) and ensure accuracy at all stages
- Manage the asset refresh cycle for the assigned region, coordinating with logistics, end users, and IT support teams
- Ensure timely delivery of assets and services using established procurement procedures, escalating delays proactively
Controls, Reporting & Compliance
- Produce accurate ad-hoc, monthly, and quarterly inventory reports; drive accuracy improvements through automation and tooling
- Ensure audit and control regulations are met, including asset reconciliation, disposal certifications, and compliance documentation
- Derive and maintain operational metrics aligned to OLA/SLAs; surface anomalies and trends proactively to leadership
- Ensure full compliance of procurement activities with Visa financial rules, regulations, and administrative directives
- Build and maintain multi-year financial models to forecast hardware refresh spend, asset depreciation schedules, and total cost of ownership (TCO) across the global device fleet
- Partner with Finance to develop and validate budget models for annual planning cycles, including scenario analysis for device refresh acceleration, fleet expansion, or vendor transitions
- Translate asset lifecycle data into forward-looking financial projections, including end-of-life timelines, warranty expiration curves, and capital expenditure forecasts aligned to Visa's fiscal calendar
Stakeholder Engagement & Continuous Improvement
- Partner with Finance, Procurement, and cost center owners to maintain effective communication and alignment on inventory data and asset spend
- Manage relationships with hardware vendors and logistics partners to ensure smooth, on-time delivery of services
- Proactively identify process gaps and champion solutions - writing the tool or script yourself where practical
- Contribute to ITAM projects and strategic initiatives, representing the team's engineering and operational perspective
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:
2 or more years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred Qualifications:
3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Minimum of 3 years of work experience and a Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field
4 years of experience in a software engineering, DevOps, IT operations, or technical business analyst role
Hands-on software development experience - proficiency in at least one scripting or programming language (Python strongly preferred; PowerShell, Go, or JavaScript also valued)
Working knowledge of IT asset management concepts and lifecycle practices
Proficiency with Excel, including advanced formulas, pivot tables, and data manipulation
Experience building internal tooling, workflow automation, or operational dashboards
Experience integrating with enterprise platforms via API (ServiceNow, Jira, SCCM, or similar ITSM/ITAM systems)
Familiarity with data pipeline or ETL concepts; experience with SQL or data querying tools
Experience building financial models or forecast tools - particularly for hardware spend, depreciation, or capital planning - using Excel, Python, or BI platforms such as Tableau or Power BI
Experience with version control (Git) and applying software engineering best practices to operational scripting
Knowledge of PC, Mac, and peripheral hardware ecosystems
Ability to operate at the detail level while maintaining strategic alignment with broader business objectives
Strong analytical and organizational skills; comfortable managing multiple priorities in a fast-moving environment
Confident communicator who can bridge technical and non-technical stakeholders and speak up when something does not make sense
Self-directed and proactive - brings energy, curiosity, and a bias toward building solutions rather than documenting problems
U.S. Applicants OnlyThe estimated salary range for this position is $94,400.00 to $ 146,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
