ABOUT THIS POSITION
The Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales transition to implementation, the move to production and the transition of the solution and client to the Waystar Enterprise Support Team. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific billing requirements, reimbursement, enrollment, and patient billing and payments. The successful candidate will also have the opportunity to interact with some of the largest, most successful and prestigious Healthcare Enterprise organizations in the U.S.
WHAT YOU'LL DO
Oversee and manage all aspects of the project implementation; including product solutions and associatedrevenue
Understand and support the client project success criteria andgoals
Define and communicate project plan updates to the Waystar team and client projectmanager
Manage project status, issue list, and risk managementreporting
Act as primary contact to the client for project and milestoneissues
Coordinate Waystar project team resources anddeliverables
Deliver monthly internal project status reportout
Coordinate monthly strategic review sessions with client and Waystarleadership
Document client set-up information and specifics for the Transition Document
WHAT YOU'LL NEED
Bachelordegree is required
Exceptional critical thinking and analytical skills
Healthcare billing or healthcare operations experience required preferably institutional and provider billingknowledge
Project management experience working with large healthcare organizationspreferred
Excellent Organizational skills with the ability to juggle multiple projectsconcurrently
Excellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendorpartners
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
