Serco

Alternate Program Manager

Serco$80K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • U.S. Citizenship required.
  • Must pass and maintain NACI (Tier 1) security clearance.
  • Master's degree in business management, operations, or a related field such as exercise science or kinesiology.
  • 5+ years managing large government projects with focus on personnel management (250+ personnel).
  • 5+ years of experience with military or DoD organizations relevant to the position. K

Responsibilities

  • Ensure overall performance, compliance, and quality control of the H2F contract.
  • Develop and implement plans and strategies for H2F program support across all locations.
  • Act as the primary point of contact for the customer in the absence of the Program Manager.
  • Create recruitment and retention strategies for H2F personnel and monitor their effectiveness.
  • Oversee recruitment and screening to verify all certifications meet customer requirements.
  • Establish an effective quality control program for H2F services.
  • Generate and report on Task Order Status monthly along with other required deliverables.

Benefits

  • Opportunities to make a significant impact on the health and fitness of U.S. soldiers.
  • Participation in a groundbreaking health initiative within the U.S. Army.
  • Collaborative work environment with the chance to lead remote teams.
  • Focus on employee well-being and development.
  • Support from a company that encourages military veterans and spouses to apply.
Full Job Description
Position Description & Qualifications

Are you passionate about health and fitness and ready to make a significant impact in the lives of those who serve our country? Come be a part of the US Army's groundbreaking Holistic Health and Fitness (H2F) program. H2F is dedicated to improving not just the physical fitness, but the overall well-being of soldiers at all levels.

Serco is seeking an Alternate Program Manager to support the Holistic Health and Fitness (H2F) program.

The Holistic Health and Fitness (H2F) initiative is the Army's investment in Soldier Readiness. The H2FAlternate Program Manager(APM) reports to the Program Manager (PM) and together with the PM is responsible for the contract's overall performance, achieving performance standards, workforce management, customer satisfaction, contract compliance, and quality control. As such, the H2FAlternate Program Managershall have full authority to act for Serco Inc. on all contract matters relating to this contract's daily operation during the absence of the PM. This position requires access to U.S. Government facilities and systems.

In this role, you will:
  • Be responsible for the overall performance of work, compliance, and quality control.
  • Be responsible for plans, strategies, employee management, and monitoring and controlling activities to effectively support the Army H2F program and stakeholders at all locations.
  • Serve as the primary customer point of contact with the COR, U.S. Army Transformation and Training Command (T2COM)leadership, and Army installation stakeholders in the absence of the PM.
  • Develop strategies for specialized H2F recruiting, credentialing, retention, and employee well-being initiatives and maintain, update, and monitor their effectiveness.
  • Oversee and direct recruitment and screening process to ensure all certifications and credentials are valid, current, and fulfill customer requirements before onboarding.
  • Establish and maintain an effective quality control program.
  • Generate and submit a Task Order Status Report (TOSR) through the Human Resource Solutions portal each month and other deliverables in the PerformanceRequirements Summary.
  • Provide direction to subcontractor points of contact and effective oversight of subcontractor workforce.


Please visit our landing page for more information:U.S. Army Holistic Health & Fitness (H2F) System (serco.com)

Visit the following link for more information about how Serco supports our Veteranshttps://www.serco.com/na/careers/veterans-at-serco

To be successful in this role, you will have:
  • U.S. Citizenship.
  • The ability to pass and maintain a NACI (Tier 1) to obtain access to U.S. Government facilities and systems.
  • A master's degree from an accredited university or college in business, management, or operations and/or another master's degree relevant to the profession/program such as exercise science or kinesiology.
  • Five (5) years of experience managing, staffing, overseeing, and completing large government projects of geographically dispersed locations (250 plus personnel) related to the above job description.
  • Five (5) years of experience working with a military or DoD organization(s) related to the job description above.
  • A valid driver's license, transportation, and auto insurance.
  • The ability to travel up to 25% of the time, as required.

Additional desired experience and skills:
  • Active NACI.
  • Project Management Professional Certification.
  • Experience with government contracting.
  • National Strength and Conditioning Association Certified Strength and Conditioning Specialist (CSCS) or Collegiate Strength and Conditioning Coaches Association Strength and Conditioning Coach Certified (SCCC).
  • In-depth understanding of US Army culture, lifestyle, and command structures.
  • Military leadership experience.
  • Educational or professional background in exercise science, health science, physical education, human performance, kinesiology, sports sciences, and/or sports psychology.
  • Articulates understanding of basic evaluation techniques and use of customer feedback to improve overall program effectiveness/impact.
  • Demonstrates the ability to manage multiple priorities, illustrates attention to detail, and shows evidence of being conscientious regarding deadlines.
  • Ability to work in a collaborative environment with remotely located team members.


If you are interested in supporting and working with ourU.S. Militaryand a passionate Serco team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses are encouraged to apply!

About Serco

Serco Group plc is a British company providing public services. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. The company has four divisions: Health, Justice and Immigration, Transport, and Defence, and operates across the UK and Europe, North America, Asia Pacific and the Middle East. Serco primarily provides public services to governments, including the operation of prisons and hospitals, defence and aerospace services, and transport services. The company also provides IT and consultancy services to the public sector. Serco has been involved in a number of controversies, including allegations of overcharging the UK government and mismanagement of contracts.
Learn more about Serco
Size
50,000 employees
Industry
Founded
1988

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