The Account Manager is the critical customer facing role for the company who will lead/manage external and internal relationships to grow core business with existing customers, as well as, acquiring new accounts and product opportunities to support growth and achieve sales targets.
Primary Functions- Develop and execute plan to achieve the sales target for the territory.
- Provide reporting for leads, quotes issued, closed opportunities, and opportunity pipeline.
- Be knowledgeable regarding medical device and pharmaceutical packaging markets, companies, and products. Use market knowledge to identify potential new customers for consumable medical/healthcare products and packaging, as well as, manage existing customers to grow their business.
- Experience supporting global customers with multiple locations.
- Understand and apply "value selling" to optimize pricing and provide solutions to our customers; includes developing and maintaining high level relationships with customers to position yourself as a trusted advisor.
- Utilize the Stage Gate process to manage and execute sales pipeline.
- Partner with the inside sales/customer care team to support the customer's needs. Engage with cross functional teams (Operations, Quality, Legal, Finance, Planning/Logistics, etc.) to quote and close new business.
- Prepare and present customer and corporate presentations; and to create 'raving fan' customers on new
programs.
- Work with the Program Management team to commercialize new business opportunities.
- Participate in contract negotiations to ensure terms are defined and company investments are protected.
- Understand the company's strengths and actively leverage them into value propositions that meet customer's
needs.
Key Qualifications- Bachelor's degree in business, Engineering or Science degree in related field.
- Five to seven years of professional B2B sales/business development experience in medical market for a manufacturing company.
- Thorough understanding of applications and needs in medical/healthcare market; relationships with major customers in these markets is essential to the success of this role.
- Functional understanding of medical regulatory agency requirements (QSR and ISO 13485) and Quality systems as it applies to medical devices and pharmaceutical products.
- Self-motivated with strong planning, organization, and communication skills to drive key actions remotely.
- The demonstrated interpersonal skills necessary for interaction with other employees at various levels of the organization as a team member.
- Strong ability to utilize today's computer technology in the execution of his / her job performance for the use of
communication, planning, analysis, reporting and management.
- The demonstrated skills to read, write, comprehend, and follow written, verbal, and nonverbal communication within all levels of an organization, especially customers.
Physical Requirements- Sitting at workstation approximately 85 percent of work time. Standing and walking approximately 15 percent of work time.
- Must be able to travel >50 percent of work time, including throughout the EU and to the U.S., as needed
- Ability to work overtime or occasionally on weekends with short notice.
- Typical office environment with shelves overhead and above work surfaces.
