Under limited supervision, interacts with business partners and/or it staff to gather and document information related to requirements and/or software testing.
Essential Functions - Leads customer implementations to guide large, enterprise clients through advanced, spec-based shipping integrations, including manifest file and shipping label development and certification.
- Designs and implements solutions for SPEC-based shipment files and order/shipment lifecycle processes, including data validation, transformation, and exception handling.
- Works closely with internal business partners to design, test, and deliver technical solutions that directly align with key business objectives.
- Leans into AI and emerging technologies to optimize business processes, automate reporting, and drive operational efficiency.
- Gathers information from multiple sources to independently resolve complex integration, EDI/ETL, and cloud-related business issues (familiarity with IBM Cloud solutions, specifically IBM Sterling B2Bi and the Eliassen Framework, is highly preferred).
- Analyzes business processes in large, complex shipping environments and translates customer requirements into functional technical mapping and integration workflows.
- Applies hands-on experience in EDI processing and deep familiarity with spec-based shipping integration to design robust customer solutions.
- Drafts and reviews documentation, including data mapping specs and system architecture, in compliance with global standards.
- Provides input to scoping and impact analysis for future infrastructure updates and new integration deliverables.
- Leads C-level integration discussions with large, complex shipping customers to align technical solutions with executive business goals.
- Performs other duties as assigned to support platform stability and modernization initiatives.
Minimum EducationBachelor's Degree in business, computer science, engineering, or information systems or related field and/or equivalent.
Minimum ExperienceRequires five (5) years equivalent work experience in information technology or engineering environment.
Knowledge, Skills, and AbilitiesHighly independent, future oriented and knowledgeable in strategic planning. Ability to influence and support cross-functional project teams in order to achieve optimal results for the business.
Domicile InformationThis position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.
Preferred Qualifications: Pay Transparency: Pay: Additional Details: USA: $7,094.23/mo - $15,607.31/mo, CO: $7,094.23/mo - $14,957.01/mo, CA: $7,488.36/mo - $12,533.14/mo, NJ: $7,488.36/mo - $11,981.37/mo, OH & VT: $7,488.36/mo - $12,355.79/mo, MN: $7,488.36/mo - $14,306.70/mo, IL & NV: $7,488.36/mo - $14,957.01/mo, MD, NY & WA: $7,488.36/mo - $15,607.31/mo, MA: $7,882.48/mo - $15,607.31/mo, RI: $8,670.73/mo - $14,306.70/mo, CT: $8,670.73/mo - $14,957.01/mo, DC & HI: $9,064.85/mo - $14,957.01/mo, NYC: $9,064.85/mo - $15,607.31/mo
Pay Transparency:The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire.
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