Position Description & Qualifications

Position Description & Qualifications

Are you an Air Traffic Controller seeking a management position and the opportunity to be part of something new? Serco has an exciting leadership opportunity in Bend, OR, supporting the launch and operation of a new Federal Contract Tower (FCT).

This position offers a unique chance to help establish, lead, and shape operations at a newly commissioned tower facility, working closely with FAA stakeholders, airport management, and Serco leadership during the startup and initial operational phases.

Air Traffic Managers must be familiar with standard Air Traffic Control (ATC) concepts, practices, and procedures. Managers rely on experience, judgment, and leadership to plan, organize, and accomplish operational goals. A high degree of initiative, flexibility, and sound decision-making is expected.

At Bend, this role includes the added responsibility of helping bring a new tower facility online, supporting staffing, training, procedural compliance, and the establishment of a strong safety and performance culture from day one.

What we offer:

• The rate of pay for this position is $42.80 per hour.

As an Air Traffic Manager, you can expect to:

• Report to the Area Manager
• Supervise air traffic control tower personnel
• Support facility readiness and transition activities for a new FCT
• Manage controller training requirements and certification progress
• Manage quality and safety programs
• Complete and submit recurring reports
• Complete/support compliance verification audits
• Review facility directives and procedures for compliance and adherence
• Collaborate with the public, airport personnel and FAA management
• Foster a strong safety culture and professional team environment

Air Traffic Managers must also function as Air Traffic Control Specialists (ATCS) by controlling air traffic on and within the vicinity of the airport according to established procedures and policies to prevent collisions and minimize delays arising from traffic congestion. ATCS's are responsible for the safe, orderly and expeditious movement of air traffic through the nation's airspace.

As a member of the Air Traffic Control team, you can expect to:

• Answer radio calls from arriving/departing aircraft
• Issue landing/takeoff instructions
• Issue information such as runway usage, wind velocity/direction, visibility, taxiing instructions, and pertinent data on other aircraft operating in vicinity
• Issue air traffic clearances
• Perform critical weather observations as a Limited Aviation Weather Reporting Station (LAWRS) observer, and to disseminate timely weather information to pilots, other air traffic control facilities and other users of the National Airspace System.
• Transfer and receive control of aircraft
• Operate equipment such as: radios, telephones, interphones, computer systems, radar, recording systems, weather equipment, light guns, airport/runway lighting systems, backup equipment, etc.
• Alert Aircraft Rescue Fire Fighters and other first responders to aircraft experiencing emergency situations
• Coordinate with and issue instructions to airport vehicles/personnel
• Maintain and disseminate records of daily operations
• Perform on-the-job training instructor duties as required

Requirements to join the team:

• US Citizenship
• An FAA Second Class Medical Certificate
• Minimum 5 years' experience as an air traffic controller with a minimum of 3 years of supervisory experience preferred.
• A Control Tower Operator (CTO) rating or a Credential with a Tower Rating and 6 months of practical experience in accordance with 14 CFR Part 65.39

• • Note: For Air Traffic Control Specialist (ATCS) who have held a Credential with a Tower Rating, the FAA recognizes they have met the knowledge requirements listed in 14 CFR a765.35 and the experience requirements listed in 14 CFR a765.39

• Eligibility to work for Serco under Federal Immigration Laws
• Verification of education and employment references from previous employers including the release of drug and alcohol records
• Passing a pre-employment drug screen
• Receiving an FAA Security clearance (interim and final suitability)
• Proof of identity and eligibility to work in the United States
• Excellent organizational skills

At Serco, professional development is a top priority. We are committed to supporting our leaders and controllers as they grow and succeed. If you are an experienced Air Traffic Controller with a prior tower certification or credential and are ready to make an impact and be part of something new, we invite you to apply today.