DHL Group

Air (Import & Export Air Freight) Operations Coordinator

DHL Group • $68K — $91K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in air freight operations
  • Strong understanding of import/export processes
  • Familiarity with aviation security and TSA regulations
  • Operational experience with CargoWise (CW1) preferred
  • Exceptional customer service and communication skills
  • Detail-oriented with strong organizational abilities
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Responsibilities

  • Coordinate air freight shipments for imports and exports
  • Manage bookings for Motorsport and Event shipments
  • Monitor consignments from arrival to departure
  • Ensure accurate cost recording and vendor invoice processing
  • Update milestones and complete files post-delivery or event
  • Collaborate with the team to meet operational objectives
  • Oversee operational overviews and pre-alerts for excellence

Benefits

  • 401(k) match with quarterly contributions
  • Stock purchase plan for discounted shares
  • Comprehensive medical coverage
  • Optional vision and dental plans
  • Generous paid time off including holidays and vacation days
Full Job Description
Job Title: Air (Import & Export Air Freight) Operations Coordinator

Job Location: Chicago, Illinois

As an Air Operations Coordinator you will be responsible for the movement of our customer's air freight shipments. You will be the main point of contact for coordination between customer's shipment imports/exports, customs brokers, and shipping carriers.

To coordinate Import & manage Export Airfreight bookings for Motorsport and Event shipments, to monitor all consignments from point of arrival for imports and export departure for all export airfreight movements.

To be experienced in Import & Export Air freight processes, booking space capacity with airlines, experienced with aviation security procedures, DG experience & TSA processes for aircargo is preferable.

Operational CW1 (CargoWise) experience preferable

To manage all file overheads to ensure files costs are accrued and recorded with correct vendors, supplier invoices processed for payment and costs recorded to CW1

To manage all files to ensure all files are uplifted and post delivery or post event and completed, milestones are updated and invoiced as requested

To coordinate day to day operations with the team to ensure all works tasks and objectives are completed in the timeline required

To oversee and collaborate with the team to ensure all operational overviews and pre alerts are managed and completed to complete operational excellence.

The role is office based at DGF, ORD as a Monday - Friday position with a hybrid of WFH days, however around peak race periods out of hours and weekend work and possible domestic travel will be requested to cover live Motorsport events

Skills / Requirements:
• Exceptional customer service skills
• Detail oriented and strong follow-up skills
• Proficient with Microsoft office (Word, Excel, Outlook)
• Air freight industry experience preferred
• Cargo Wise systems knowledge is a plus

Pay Range: $68,722.50 - $91,630.00+ (Based on Experience)

Benefits (All Non-Union Employees)

Compensation: Competitive base salary plus role dependent performance-based incentives.

401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.

Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.

Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.

Vision: Optional coverage for exams, frames, and contacts.

Dental: Optional coverage for preventive, basic, and major services.

Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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