McKesson

AIM 28 Business Modernization Senior Director

McKesson$150K — $200K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, engineering, technology, or related field; advanced degree preferred.
  • 10+ years of progressive experience in business transformation or program leadership, preferably in healthcare.
  • Deep knowledge of AI technologies and data analytics in a business context.
  • Strong financial acumen, particularly in financial modeling and ROI analysis.
  • Proven experience in mentoring and coaching others in design thinking and transformation strategies.

Responsibilities

  • Serve as the AI product strategist, identifying business needs and opportunities for AI transformation.
  • Lead modernization initiatives and integrate AI capabilities into business processes.
  • Develop business cases for initiatives and establish KPIs to track value realization.
  • Facilitate cross-functional workshops for stakeholder consensus and change management.
  • Proactively identify and resolve risks or issues to maintain project momentum.

Benefits

  • Remote work environment with flexibility in location.
  • Opportunity to engage with leading technology and innovation in the healthcare space.
  • Chance to influence substantial organizational change and modernization initiatives.
  • Competitive total rewards package including potential bonuses and long-term incentives.
Full Job Description
Job Summary

McKesson is seeking to add an AIM 28 Business Modernization Senior Director.

The AIM 28 Business Modernization Lead is a critical, high-visibility role responsible for driving AI-enabled transformation across the North American Pharmaceutical Services organization. This leader will challenge the status quo, orchestrate cross-functional modernization efforts, and help the business shift from current to future-state ways of working. They will partner with key business leaders on execution of high-impact initiatives within the AIM 28 program and identify opportunities for the adoption of AI and advanced technologies, ensure measurable business outcomes, with a focus on disciplined investment, and create tangible value delivery across assigned domains. This individual may support multiple organizations, including Supply Chain, Pricing, and others.

Key Responsibilities

Product Management
  • Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation.
  • Define product vision, problem statements, and success metrics in partnership with business/tech stakeholders.
  • Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps.
  • Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans.
  • Ensure alignment between product strategy, data strategy, and business objectives


Program Leadership & Integration
  • In partnership with the NAPS business leaders, lead and integrate modernization initiatives across identified Big Bet initiatives.
  • Translate business needs into AI use cases and process requirements. Lead work to design future-state processes that integrate AI capabilities (e.g., machine learning, GenAI / LLM, etc.), including identification of data requirements.
  • Help drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes.
  • Aggregate and synthesize progress ensuring consistency, alignment, and collaboration across initiatives.
  • Identify risks, dependencies, and gaps, and proactively resolve or escalate issues to maintain program velocity.


Business Case & Value Realization
  • Partner with Finance to develop and maintain robust business cases for initiative.
  • Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes.
  • Identify risks or gaps and proactively escalate or resolve issues to support delivery of expected strategic outcomes and objectives.


Change Leadership & Stakeholder Engagement
  • Lead cross-functional workshops and discovery sessions to gather input and build consensus.
  • Communicate process changes and AI impacts clearly to stakeholders at all levels.
  • Act as a change agent, promoting adoption of AI-enabled processes.
  • Constructively challenge legacy processes and mindsets, championing new approaches and fostering a culture of continuous improvement.
  • Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors.
  • Engage and influence top executives, building trust and credibility to drive adoption of modernization initiatives.
  • Embed a culture of innovation, business unit-wide change adoption, and strategic alignment.
  • Champion AI-enabled transformation to deliver both near-term results and long-term business impact.


Documentation & Governance
  • Contribute to enterprise process improvement frameworks and best practices.
  • Ensure compliance with data governance, privacy, and ethical AI standards.


Innovation & Thought Leadership
  • Stay current on emerging AI technologies and process improvement methodologies.
  • Recommend innovative solutions and pilot new approaches.
  • Share insights and lessons learned across the organization.
  • Support evaluation of build / buy / partner approaches across technology landscape.


Portfolio Assignments
  • Assigned to specific AIM 28 opportunities or Functional areas as part of Transformation.
  • Other duties as assigned.


Education & Minimum Requirements
  • Bachelor's degree in business, engineering, technology, or related field or equivalent experience; advanced degree preferred.
  • Typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications.


Critical Skills
  • 10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare.
  • Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles.
  • Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation.
  • Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation).
  • Deep expertise in AI technologies, data analytics, and their application to business transformation.


Additional Skills
  • Proven ability to lead complex projects and workstreams, collaborating with diverse stakeholders to drive results.
  • Skilled at challenging assumptions, probing ideas, and fostering innovative approaches to achieve better business outcomes.
  • Proven ability to create frameworks and synthesize insights across programs, ensuring consistency, alignment, and integration across multiple initiatives.
  • Exceptional communication skills with the ability to craft compelling narratives that influence executive decision-making and alignment.
  • Demonstrated success in driving organizational change, resolving complex issues, and influencing senior stakeholders.
  • Ability to build credibility and rapport with senior leaders, influence without direct authority, and drive cultural and organizational transformation.
  • Thrives in dynamic, evolving environments, quickly adjusting to shifting priorities and taking on new responsibilities to deliver business impact.


Working Conditions
  • Ability to travel 20%.
  • Remote work environment.
  • Must be authorized to work in the US unrestricted - This position is not eligible for sponsorship.


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ

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