ROKT

AI Systems Specialist

ROKT$140K — $214K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in finance or business systems, consulting, or a related role
  • Hands-on experience preferred with NetSuite administration
  • Strong interest in finance technology, automation, and AI
  • Comfortable working with data and structured problem-solving
  • Familiarity with APIs, scripting, SQL, or low-code tools is a plus
  • Clear communicator able to document processes for non-technical teams
  • Excellent cross-functional collaboration skills

Responsibilities

  • Support day-to-day operations and configuration of core business and finance systems
  • Manage system access, security roles, and user provisioning
  • Maintain clean, reliable data and support workflows
  • Document processes and troubleshooting steps for effective system engagement
  • Monitor system issues and partner with teams to resolve them
  • Use AI tools to improve documentation and automation
  • Partner with cross-functional teams to support workflows and systems integration

Benefits

  • Equity in the company for all employees
  • Catered lunch and healthy office snacks
  • Generous retirement plans including 401K matching
  • Fully funded premium health insurance
  • Dog-friendly office environment
  • Extra leave options including sabbatical
  • Opportunities to work in global offices including New York and Sydney
Full Job Description
We are looking for a AI Systems Specialist Target total compensation ranges from $157,000 - $214,000, including a fixed annual salary of $140,000 - $174,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. About the Role: We are looking for an AI Systems Specialist to join Rokt's G&A Enablement team in New York City. This role will help support and improve our core business and financial systems while partnering with the Finance, Security, and People teams on workflows, automation and AI adoption. You'll work alongside experienced finance systems and enablement partners to keep daily operations running smoothly, improve system documentation, support user access and configuration, and identify practical ways to use AI and automation to reduce manual work. This is a hands-on role for someone early in their systems career who is curious, technically inclined, and excited to build. Responsibilities: Systems Ownership & Operations 3 Support the day-to-day operations, configuration, and continuous improvement of Rokt's core business and finance systems including NetSuite 3 Manage system access, security roles, and user provisioning across core systems and platforms 3 Help maintain clean, reliable data and support controls across core workflows 3 Document system processes, support procedures, and common troubleshooting steps so teams can engage with core systems more effectively. 3 Monitor systems issues and partner with senior team members, vendors, IT, or engineering to resolve them. AI & Automation 3 Use AI-enabled tools to improve documentation, testing, data review, workflow design, and automation. 3 Identify repeatable manual processes and help prototype practical improvements. 3 Support automation initiatives across financial and cross-functional systems and workflows 3 Learn and apply low-code, no-code, and AI-assisted development practices where appropriate. 3 Track and report on automation ROI Cross-Functional Partnership 3 Partner with Accounting, FP&A, Legal, Security & People team to support cross functional workflows, systems integrations between adjacent systems and ensure seamless data flows. 3 Help translate business process needs into clear system requirements, documentation, and support plans. Requirements About you: 3 3-5 years of experience in finance or business systems, consulting, or a related role. 3 Hands-on experience with NetSuite administration and configuration is preferred but not required 3 Strong interest in finance technology, automation and AI-assisted ways of working. 3 Comfortable working with data, spreadsheets, system exports/imports, and structured problem-solving. 3 Basic familiarity with APIs, scripting, SQL, JavaScript, or low-code tools is a plus, but deep engineering experience is not required. 3 Familiarity with data governance frameworks 3 Clear communicator who can document processes and explain technical concepts to non-technical teams. 3 Excellent cross-functional collaboration skills 3 Curious, practical builder mindset: you like finding gaps, learning new systems, and improving how work gets done. Benefits About the Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: 3 Become a shareholder. Every Rokt'star gets equity in the company 3 Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 3 Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance! 3 Dog-friendly office 3 Extra leave (bonus annual leave, sabbatical leave etc.) 3 Work with the greatest talent in town 3 See the world! We have offices in New York, Seattle, Sydney, Tokyo and London We believe we're better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week).

About ROKT

ROKT is a marketing technology company that provides a platform for e-commerce companies to improve their customer engagement and conversion rates. The platform uses AI and machine learning to personalize the customer experience, and provides tools for optimizing marketing campaigns and measuring performance. ROKT was founded in 2010 and is headquartered in New York, New York.
Learn more about ROKT
Size
500 employees
Industry
Founded
2012

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