AI Solutions Lead

Omnea

$120K — $150K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of experience in a fast-paced, client-facing environment
  • Demonstrated ability to exceed client expectations
  • Proficient with tech, able to quickly grasp new tools and processes
  • Strong relationship-building skills for engaging with diverse stakeholders
  • Exceptional organizational skills, capable of managing multiple priorities, and projects effectively
  • Entrepreneurial mindset and ambition to contribute to building and scaling a tech company

Responsibilities

  • Lead the deployment of Omnea's platform and strategic integrations
  • Advise customers on optimal solutions to enhance value and implementation processes
  • Become a product expert, guiding customers on configurations and best practices
  • Manage onboarding processes and ensure successful customer experiences
  • Facilitate strong relationships with key customer stakeholders and act as their go-to resource
  • Collaborate cross-functionally to prioritize customer-focused features and operations
  • Act as a diligent project manager to drive successful deployments

Benefits

  • Flexible in-office work model with required office days Tuesday through Thursday
  • Opportunity to work with a talented team and high-profile investors
  • Chance to shape the future scope of your role and company growth
  • Access to career-defining opportunities in a fast-growing startup environment
  • Emphasis on diversity and a supportive work culture
Full Job Description
The Role

AI is changing what it means to deploy enterprise software. Configuring a customer's procurement workflows used to mean weeks of manual setup, integration by integration, edge case by edge case. Increasingly, that first-draft build work can be directed rather than done by hand: AI agents can generate workflow configurations, draft integration mappings, and produce the initial pass on a customer's setup.

The job shifts with it. Instead of building every workflow yourself, you specify exactly what needs to exist, direct AI to build it, and apply the judgment AI can't: is this the right configuration for this customer's approval policy, will Legal and Finance actually sign off on it, does it hold up once real spend starts flowing through it.

As Omnea's AI Solutions Lead, you own deployment of the Omnea platform end to end, for some of Europe's most recognisable companies. You advise customers on the best-fit configuration, direct AI-assisted build work to get there fast, and validate every output against what the customer actually needs. You become the internal voice of the customer, and you're judged on one thing: whether the deployment sticks.

This is an early hire on Omnea's customer team, working directly with our sales, customer, product, and engineering leadership. The future shape of the role is yours to define!

What You'll Do
Discover and design
  • Run discovery with customer stakeholders across Procurement, Finance, Legal, and IT, and translate their process into an Omnea configuration
  • Design the target workflow: approval chains, routing logic, integrations, and the edge cases that make procurement hard
  • Define success criteria and a realistic path to go-live with the customer's project sponsor
Build with AI, not instead of it
  • Direct Omnea's AI-assisted deployment tooling to build first-draft workflows, configurations, and integration mappings from your specifications
  • Write specifications precise enough for AI to execute correctly. This is the core skill of the role, not an afterthought
  • Validate every AI-generated output against the customer's actual process, policy, and edge cases before anything ships
  • Handle what AI can't: judgment calls on ambiguous requirements, custom logic, and anything that needs a human read on internal politics
Deploy and prove value
  • Present configured workflows to stakeholders, from procurement analysts to CFOs, and win their buy-in
  • Project-manage the deployment: timelines, blockers, stakeholder alignment, and a clear path to launch, acting as an extension of the customer's team
  • Track adoption after go-live and keep the configuration working as the customer's process evolves
  • Feed what you learn back to Product and Engineering. You'll help prioritise the roadmap and beta-test new modules as they ship
What's Different About This Role
  • You'll spend more time specifying and validating than building from scratch. AI produces the first draft; you make sure it's right for this customer
  • Writing instructions AI can act on precisely is a skill you'll build fast here. Vague requests produce vague configurations
  • Judgment matters more, not less. AI speeds up the build, but you decide whether the output is right for this contract, this Board, this customer
  • You'll keep experimenting as our AI tooling evolves, and share what works with the rest of the team
About You

We don't expect you to know how to do all of this on day one. TL;DR: you're ambitious and hard-working, as comfortable directing an AI agent through a tricky configuration as you are presenting a project plan to an exec. You make up for any gap in experience with hunger and a genuine growth mindset. You derive energy from building relationships, shipping projects, and making customers succeed.
  • 4-8 years in a fast-paced, high-bar environment: a startup, scale-up, consulting, banking, or something you built yourself
    • Less experience? Check out our Solutions Associate role
  • Comfortable directing AI tools to produce first-draft work, and confident enough in your own judgment to catch what's wrong. Prior use of tools like ChatGPT, Claude, or Cursor is a strong plus. What matters most is your ability to write clear, specific instructions and evaluate what comes back
  • Client-facing experience, or the natural gravitas to be excellent at it. You can point to a time you went well beyond what a client expected
  • A track record of doing something exceptionally well, whether that's work, academia, sport, or anything else you've put your mind to
  • Tech-savvy: you pick up new tools and products fast (Excel, SQL, Zapier, or similar), and you'll need to become an Omnea product expert
  • You build real relationships with people at any level, from a junior procurement analyst to a CFO
  • Comfortable moving between the detail and the big picture: configuring a workflow in the morning, presenting a project plan to an exec in the afternoon
  • Entrepreneurial, have high ownership, and want to be part of building something. We've signed up to the Future Founder Promise
  • An excellent communicator: clear and concise, verbal and written, even when the subject is complicated
  • Highly organised. You're the person juggling five things at once and not dropping any of them

At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out.

A few things to note:
  • We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here.
  • We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here
  • We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here and our Omnea Future Founder's fund here!
  • We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background).

We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow!

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