AI Solutions Engineer - Intellectual Property

→ Do you have a strong Intellectual Property background and enjoy solving complex customer problems?
→ Have you built with AI, not just used it?
→ Want a customer-facing role where you can turn patent and IP challenges into practical AI-powered solutions?

If this sounds like your next move, we'd love to hear from you.

Role Summary:

We have an exciting brand-new role as an AI Solutions Engineer to support our Intellectual Property prospective customers.

You'll work alongside Account Executives and Account Managers throughout the sales process, speaking directly with prospective customers to understand their patent, IP and innovation workflows, uncover what they're trying to achieve, and design AI-powered solutions around those needs.

This isn't a role where you simply demo an existing product. You'll be expected to build and tailor the solution for the customer - using Patsnap's data, APIs, MCP capabilities and AI tools to create agents, workflows, prototypes and proof-of-concepts that bring their use case to life.

The brief is simple:
Understand the customer. Build the solution. Prove the value.

We're looking for people who can bring together:
Domain knowledge + customer-facing experience + real AI build capability

A typical day could involve joining several customer calls, running technical discovery, building a prototype between meetings, demonstrating it live to a prospect, refining it based on feedback and, where needed, supporting deployment after signature.

You'll sit at the point where IP expertise, AI and commercial problem-solving come together. Your role is to understand the customer's world, translate their requirements into something technically viable, and help prove the value of Patsnap's capabilities in a way that helps move opportunities forward.

This is not a traditional software engineering role. You won't be expected to build production software from scratch, but you will need to be technically confident, comfortable building independently and credible in front of enterprise customers.

Want to see the platform you'd be representing?
Check out this short overview:

This is a hybrid position in our Toronto Offce, working 1-2 days in the office and the rest from home.

What You'll Be Doing:

• Partner closely with Account Executives and Account Managers to support complex sales opportunities.
• Lead technical discovery with enterprise customers, understanding patent, IP and innovation workflows and translating pain points into practical AI solutions.
• Build and demonstrate AI agents, workflows, prototypes, integrations and tailored proof-of-concepts using Patsnap's APIs, MCP capabilities and customer context.
• Run proof-of-concept projects end to end, from scoping and build through testing, feedback and iteration.
• Configure and deploy AI-powered workflows, Skills, dashboards, reports and automations where appropriate.
• Support implementation and deployment following signature, working closely with Product, Engineering, Sales and Customer Success.
• Turn recurring customer needs into reusable solutions, playbooks and best practices.
• Bring the voice of the customer back into Patsnap, helping shape product feedback and future capabilities.
• Maintain strong delivery quality, documentation and data compliance throughout each engagement.
• You won't carry an individual sales quota, but your impact will be measured by the opportunities you help progress and close.

What We'd Love From You:

There are three equally important parts to this role:

1) Intellectual Property Expertise

• Strong professional experience within Intellectual Property, patents or patent intelligence.
• You may have developed your experience within a law firm, in-house IP team, corporate patent department, IP technology company or patent data provider.
• Strong understanding of IP workflows such as patent searching, prior art, landscaping, portfolio analysis, technology monitoring or competitive intelligence.
• You do not need to be a qualified Patent Attorney, but you should be able to speak credibly with experienced IP professionals and understand how they work.

2) Customer-Facing Experience

• Experience working directly with customers or prospects in areas such as pre-sales, solutions consulting, product, implementation, consulting or technical delivery.
• Confidence leading discovery and requirements conversations.
• Able to explain complex IP and technical concepts clearly.
• Comfortable presenting and demonstrating solutions live.
• Good commercial judgement: you know when to go deeper technically and when to focus on business value.
• Comfortable building credibility with Patent Attorneys, IP leaders, technical specialists and senior stakeholders.

3) Hands-On AI Experience

You must already have experience building with AI, not simply using LLMs for everyday productivity.

We care less about whether something reached production and more about whether you have personally built, tested and iterated something that solved a real problem.

That might include:

• AI agents or agentic workflows
• LLM-powered applications
• APIs and integrations
• MCP
• RAG or data-driven AI applications
• Workflow automation
• Prompt-based systems
• Rapid prototypes or proof-of-concepts

Comfort with APIs, no-code/low-code tools, data and light scripting such as Python is a strong plus.

Backgrounds That Could Fit

You might currently work as a:

• Solutions Engineer / Solution Consultant
• Technical Pre-Sales Consultant
• Product Manager / Product Owner
• Technical or Implementation Consultant
• Business or Product Analyst
• Patent Analyst
• Patent Intelligence Specialist
• IP Consultant
• IP Technology Consultant
• Patent Search / Research Specialist

We're typically looking for around 3-4 years of relevant professional experience, although the quality and relevance of your experience matters more than an exact number.

Benefits & Perks:

A culture we're genuinely proud of. High-performing but low ego, collaborative, social and dynamic. It's a team that supports each other, shares knowledge, raises standards and celebrates wins properly together. You'll have plenty of ownership, work with smart people across the business and be encouraged to keep learning and experimenting. Alongside a great product, it's one of the best parts of working here.

Additional benefits

• 25 days annual leave plus bank holidays
• Two paid volunteering days
• Private healthcare with AXA
• Pension with Scottish Widows
• Enhanced parental leave policies
• Work from home stipend
• Cycle to Work scheme
• Life assurance
• Payroll giving options
• Eyecare vouchers