Tapcart

AI Ops Engineer - GTM

Tapcart$90K — $140K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 0-2 years of experience, ideal for new grads or early-career builders.
  • Hands-on experience with OpenClaw or similar agent frameworks is essential.
  • Self-starter mentality; ability to identify and solve problems proactively.
  • Quick adaptability to new tools; specific experience is less critical than willingness to learn.
  • Strong communication skills for engaging with executives and teams to understand needs.
  • Active GitHub presence demonstrating coding activity and projects.

Responsibilities

  • Build and maintain skills and workflows for OpenClaw and other agents within the organization.
  • Collaborate with Sales, Marketing, Customer Success, and Partnerships to automate key tasks.
  • Integrate agents into existing tools, connecting APIs and data sources.
  • Rapidly prototype solutions and iterate based on user feedback.
  • Ensure reliability by diagnosing and fixing agent workflow issues.

Benefits

  • Competitive salary and equity options.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan.
  • Flexible paid time off.
  • Remote-friendly work environment.
  • Stipend for home office setup and quarterly merchant spending.
  • Regular swag giveaways to employees.
Full Job Description
About the role

Tapcart has been building a fleet of AI agents that run real work across the company. On the go-to-market side, that means OpenClaw agents and agentic workflows that plug directly into how our Sales, Marketing, Account Management, and Partnerships teams operate.

We're looking for an AI Ops Engineer to partner with the Founder/CEO and VP Operations to build out the skills, workflows, and automations that make those agents genuinely useful. You'll be turning "wouldn't it be great if the agent could just do X" into shipped capability. This is a hands-on builder role: you're writing the agent skills, wiring up the integrations, and closing the loop between what GTM teams need and what the agents can actually do.

It's a rare seat - you'll be at the center of how a company actually operationalizes AI agents, not on the sidelines theorizing about it.

What you'll do
  • Build and maintain OpenClaw (& other agentic) skills and workflows across the GTM org
  • Partner with Sales, Marketing, CS/AM, and Partnerships to find high-leverage tasks worth automating, then ship them
  • Wire agents into the tools GTM already lives in - connecting APIs, data sources, and third-party services
  • Prototype fast, get it in front of real users, iterate on feedback
  • Own reliability: when an agent workflow breaks, you diagnose and fix it


Qualifications
  • 0-2 years of experience - new grads and early-career builders welcome!
  • Hands-on OpenClaw or agentic experience (e.g., Hermes Agent, LangChain, AutoGPT, and custom LLM/API projects) is a must. You've built agent skills/workflows and know how the framework actually behaves, not just in theory. Bonus if you have experience with AI asset generation, security and compliance.
  • A genuine go-getter - you don't wait to be told what to build. You spot the problem, propose the fix, and ship it.
  • Comfortable picking up new tools fast (our stack is easy; adaptability matters more than any specific line item on your resume)
  • Clear communicator who can talk to executives and GTM teams and collaboratively translate their needs into working automation
  • A Github that is more green than black


Nice to have
  • A track record of side projects, hackathons, or things you built just because you wanted them to exist
  • Experience with Zapier, n8n, or similar automation platforms
  • Bonus if you've touched a modern cloud/data stack (we run on GCP, MongoDB, and ClickHouse) - but we'll teach you what you need


Salary Range

$90,000 - $140,000 (depending on experience level)

Benefits

Competitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.

How to Apply

Skip the cover letter. Send us a link to something you've built - a GitHub repo, an agent project, anything you're proud of - along with your resume.

About Tapcart

Industry
Founded
2017

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