USAA

AI/ML Engineer II

USAA$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, IT, Applied Sciences, Mathematics, Physics, or related field
  • 2 years of relevant work experience in machine learning or related functions
  • Proficient in Pandas, NumPy, PySpark, Snowflake SQL, BigQuery, HTML and CSS
  • Experienced with machine learning frameworks such as Scikit-learn, XGBoost, TensorFlow, PyTorch, and NLTK
  • Familiar with cloud platforms like Google Cloud Platform, AWS, and Windows Azure
  • Knowledge of workflow orchestration and DevOps tools like Apache Airflow and Docker

Responsibilities

  • Develop, test, and implement machine learning processes within business applications
  • Collaborate with Data Scientists to optimize code for maintainability and best practices
  • Engage in all stages of machine learning projects including solution design and application integration
  • Design and write test scripts to ensure data integrity and functionality
  • Manage AI/ML infrastructure components across cloud and on-premises for various stakeholders
  • Identify and manage risks in compliance with company policies
  • Participate in training to deepen knowledge of machine learning engineering best practices

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) plan with employer contributions
  • Pension plan for retirement security
  • Life insurance provisions
  • Parental benefits and adoption assistance
  • Paid time off including holidays and volunteer hours
  • Continued education and career path planning opportunities
  • Various wellness programs to support employee well-being
Full Job Description
The Opportunity

Employer: United Services Automobile Association

Tasks: Contribute to the development, testing, implementation, and integration of processes with business applications that utilize machine learning model predictions and classifications to inform or drive business activities. Leverage understanding of models and collaborate with Data Scientists to refactor the code into IT maintainable solutions that follows best practices and meets appropriate coding standards. Adhere to and applies ML development standards and coding best practices. Work with cross-functional team to contribute to machine learning projects throughout the machine learning lifecycle to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, production support, API development, and application integration in support of GenAI applications, ML frameworks/libraires, and ML models. Assist with designing and writing test scripts to verify data integrity and application of functionality. Review functionality of existing test scripts for understanding. Develop familiarity of machine learning engineering best practices by participating in trainings, reviewing documentation, and reading code from existing solutions. Configure, manage, and set up AI/ML infrastructure components in cloud/on-prem environments for projects and the AI/ML community stakeholders, including AWS, GCP, graph databases. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. May allow for partial telecommute.

Requirements: Will accept a Bachelor's degree in Computer Science, Computer Software, Computer Engineering, Information Technology, Applied Sciences, Mathematics, Physics, or related field followed by 2 years of work experience in job offered or in a related occupation. Position requires:
  • Programming Languages: Pandas, NumPy, PySpark, Snowflake SQL, BigQuery, HTML and CSS;
  • Machine Learning & NLP Frameworks: Scikit-learn, XGBoost, TensorFlow, PyTorch, and NLTK;
  • Cloud Platforms & Data Infrastructure: Google Cloud Platform (Vertex AI, BigQuery, and Cloud Storage), Microsoft Azure, AWS (S3 and EC2), Snowflake Snowpark, and OpenShift; and
  • Workflow Orchestration & DevOps: Apache Airflow, Control-M, GitLab CI/CD, Docker, FastAPI, Flask, and Domino


Worksite: One Norterra Drive, Phoenix, AZ 85085

Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

#DNP

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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