USAA

AI & Machine Learning Engineer

USAA$103K — $197K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4 years of relevant education/experience
  • 2+ years in machine learning engineering, data engineering, or software development
  • Proficient in Python, SQL, and similar languages
  • Basic understanding of data engineering concepts
  • Experience implementing machine learning solutions
  • Familiarity with Data Science methodologies and machine learning concepts
  • Working knowledge of machine learning libraries like pandas, NumPy, scikit-learn
  • Effective communication skills in a teamwork environment
  • Basic understanding of cloud platforms like AWS or GCP

Responsibilities

  • Develop, test, and implement AI/ML processes for business applications
  • Collaborate with Data Scientists to refactor code into maintainable solutions
  • Follow ML development standards and coding best practices
  • Contribute to all stages of machine learning projects from data pipeline engineering to deployment
  • Design and write test scripts for data integrity verification
  • Participate in training and code reviews to enhance ML engineering skills
  • Configure AI/ML infrastructure in cloud/on-prem environments

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) and pension options
  • Life insurance and parental benefits
  • Paid time off with holidays and 16 volunteer hours
  • Variety of wellness programs
  • Career path planning and continuing education support
Full Job Description
The Opportunity

The Artificial Intelligence and Machine Learning Engineer will be part of a dedicated AI engineering team that focuses on developing and implementing AI/ML solutions for all lines of business within USAA. This role provides excellent opportunities to learn and contribute to a variety of exciting areas including sentiment analysis and agentic AI applications to enable USAA to provide best in class service to our members with cutting edge technology. Responsibilities include data preprocessing, model training, building APIs, and building data pipelines.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, or Plano, TX. Relocation assistance is not available for this position.

What you'll do:
  • Contributes to the development, testing, implementation, and integration of processes with business applications that utilize machine learning model predictions and classifications to inform or drive business activities.
  • Leverage understanding of models and collaborate with Data Scientists to refactor the code into IT maintainable solutions that follows best practices and meets appropriate coding standards.
  • Adheres to and applies ML development standards and coding best practices.
  • Works with cross-functional team to contribute to machine learning projects throughout the machine learning lifecycle to include analysis, solution design, data pipeline engineering, testing, deployment, scheduling, production support, API development, and application integration in support of GenAI applications, ML frameworks/libraires, and ML models.
  • Assists with designing and writing test scripts to verify data integrity and application of functionality. Reviews functionality of existing test scripts for understanding.
  • Develops familiarity of machine learning engineering best practices by participating in trainings, reviewing documentation, and reading code from existing solutions.
  • Configure, manage, and set up AI/ML infrastructure components in cloud/on-prem environments for projects and the AI/ML community stakeholders. This includes AWS, GCP, graph databases.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience; and
  • 2+ years of machine learning engineering, data engineering, or software development experience implementing data solutions.
  • Programming skills using Python, SQL, etc.
  • Working understanding of data engineering concepts.
  • Working experience implementing machine learning solutions.
  • Familiarity with Data Science principles and methodologies.
  • Familiarity with statistical and predictive modeling approaches and machine learning concepts.
  • Working experience using industry standard machine learning related libraries such as pandas, numPy, sci-kit learn, etc.
  • Effective communication skills with the ability to work effectively in a team-oriented setting.
  • Working knowledge of cloud platform fundamentals and familiarity with at least one platform e.g., AWS or GCP.


What sets you apart:
  • Experience developing APIs
  • Programming skills using FastAPI, OpenShift, Snowflake (or any similar platform), Java, etc.
  • Financial services, insurance, banking, or other highly regulated industry experience.
  • US military experience through military service or a military spouse/domestic partner


Compensation range: The salary range for this position is: $103,450 - $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

About USAA

United Automobile Insurance Company (UAIC) was incorporated on March 2, 1989 in Miami Gardens, FL to provide a high quality and low cost insurance product to the non-standard automobile insurance market. The company is family owned and it is one of the largest privately held property and casualty insurance companies in the United States.UAIC has a world class information technology department. Their web technology is rated year after year as the easiest to use and most dependable by our agents.

USAA Careers

Joining USAA means becoming part of a family that welcomes diversity and is built on a culture of service and innovation. Our team of professionals is dedicated to providing exceptional service to our members, and we are always looking for passionate individuals to join our dynamic team. Whether you're starting your career or looking to grow professionally, USAA offers a range of job opportunities across various fields. Work You'll Do At USAA, we offer more than just jobs; we offer careers that make a difference. With a variety of positions available, from customer service to IT, you can find the perfect fit for your skills and interests. Our commitment to professional growth means we support your journey through leadership development programs, professional networking opportunities, and diverse career paths. USAA's commitment to innovation and leadership in the financial services industry makes it the ideal place to advance your career. We empower our employees to lead projects and initiatives that transform our services and operations. Internship Programs Kickstart your career with a USAA internship. Our internships provide invaluable workplace experience and a chance to see what a career at USAA really looks like. Interns at USAA gain hands-on experience, working alongside seasoned professionals on real projects that affect our members' lives. Benefits and Culture USAA recognizes that job satisfaction extends beyond the office. That's why we offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. Benefits include comprehensive health care, retirement plans, and generous paid time off. Moreover, our inclusive culture is one of our greatest strengths. We are committed to diversity training and creating an environment where all employees can thrive. USAA's culture is built on a foundation of respect, integrity, and responsibility. Join Our Team Ready to take the next step in your career? Explore the employment opportunities at USAA today. We are hiring creative, curious, and motivated individuals who are ready to make a difference. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique skills. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at USAA. Subscribe to our careers blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting you at USAA. Join a company that values leadership, innovation, and commitment to service. Start your journey with USAA today, where your future is waiting to be written.
Learn more about USAA
Size
35,700 employees
Industry
Founded
1989

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