Occidental Petroleum Corporation

AI Key Account Manager - Service Designer

Occidental Petroleum Corporation • $90K — $130K *
Houston, TX 77084In-Person
Energy & Utilities
Less than 5 years of experience
3 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in related discipline required.
  • Minimum 3 years experience in UX or service design.
  • Experience in ethnographic research and process mapping.
  • Strong portfolio in enterprise-level design thinking.
  • Excellent organizational and communication skills.
  • Proficiency with design and prototyping tools like Miro or Figma.
  • Ability to distill qualitative and quantitative data into insights.

Responsibilities

  • Map complex enterprise workflows to identify AI augmentation opportunities.
  • Conduct user research and contextual inquiries for workflow understanding.
  • Create visual mockups and prototypes from discovery workshops.
  • Design service blueprints and journey maps for AI integration.
  • Facilitate cross-functional workshops to co-create solutions.
  • Translate findings into clear visual artifacts for stakeholder alignment.
  • Support change management with training materials and documentation.

Benefits

  • Hybrid work environment with a central office in Houston.
  • Opportunity to work on innovative AI solutions within a leading team.
  • Collaboration with cross-disciplinary teams including engineers and business strategists.
  • Involvement in transformative projects within the energy sector.
  • Focus on user-centered design processes and methodologies.
Full Job Description
We are looking for an experienced and innovative individual contributor to fill the position of AI Key Account Manager within our AI Center of Excellence group based in Houston, TX. This role is hybrid and reports to the AI Lead Key Account Manager.

This is a research-heavy, systems-oriented design role. You will spend time with users, map complex workflows, facilitate workshops, synthesize findings, and help cross-functional teams move from ambiguous business problems to practical AI solutions that people can trust and use.

Essential Job Responsibilities:

  • Deeply understand and map complex end-to-end enterprise workflows (e.g., rig scheduling, reserves process, subsurface technical assurance reviews) to identify where AI augmentation can deliver the most value.


  • Conduct user research, including ethnographic studies, interviews, and contextual inquiry, to understand how teams and individuals operate within complex processes.


  • Create visual mockups, wireframes, and interactive prototypes of proposed AI solutions following discovery workshops, enabling stakeholders to align around a shared vision.


  • Design service blueprints and journey maps that illustrate current-state workflows and proposed future-state experiences with AI integration.


  • Facilitate and participate in cross-functional workshops alongside account managers, engineers, product owners, and business stakeholders to define problems and co-create solutions.


  • Translate complex process findings into clear, compelling visual artifacts (diagrams, flows, storyboards) that drive faster stakeholder alignment and decision-making.


  • Support change management efforts by designing user-facing training materials, onboarding guides, and documentation for deployed AI solutions.


  • Collaborate with engineering teams to ensure design feasibility and maintain design quality through implementation.


Qualifications:

  • Bachelor's degree in UX Design, Human-Computer Interaction, Industrial Design, Service Design, Information Architecture, or related discipline is required.


  • A minimum of 3 years of experience in UX design, service design, or UX research in an enterprise or industrial environment.


  • Demonstrated experience with service design, ethnographic research, prototyping, and process mapping methodologies.


  • Strong portfolio showcasing end-to-end design thinking, from research and discovery through prototyping and validation, in complex enterprise contexts.


  • Excellent organizational and communication skills, including the ability to facilitate workshops with diverse stakeholders.


  • Proficiency with UX design and prototyping tools (e.g., design software, whiteboarding platforms, process mapping tools - Miro, Mural, Figma, or similar).


  • Ability to synthesize large amounts of qualitative and quantitative information into clear, actionable insights.


  • Strong collaboration skills with the ability to work across disciplines (engineering, data science, business) in a fast-paced environment.


Additional Desired Qualifications:

  • Experience in the energy, oil and gas, or industrial enterprise sector is highly preferred.


  • Familiarity with AI/ML concepts and an understanding of how AI augments enterprise workflows.


  • Experience with process mining, workflow analysis, or operational excellence methodologies.


  • Experience designing for data-intensive or technical user audiences.


  • Knowledge of change management principles and user adoption strategies.

About Occidental Petroleum Corporation

Occidental Petroleum Corporation Careers

Join the dynamic team at Occidental Petroleum Corporation, a leader in the energy sector, and propel your career to new heights in an environment that fosters innovation, leadership, and professional growth.

Work You’ll Do

At Occidental Petroleum Corporation, we offer more than just job opportunities; we provide a platform for you to make a substantial impact on the future of energy. Our team is at the forefront of developing sustainable and efficient energy solutions, and we invite you to bring your skills and passion to our global mission.

Transform Your Career

Occidental is not just a company; it's a place where you can shape your future and the future of the planet. Our diverse and inclusive culture welcomes professionals from all backgrounds to contribute to our collective success. With Occidental, you will lead projects that matter, from groundbreaking CO2 reduction initiatives to innovative energy production techniques.

Innovative Work Environment

Join a team of over 11,000 dedicated professionals who are pushing the boundaries of what's possible in the energy sector. At Occidental, innovation is at the core of everything we do. We are committed to providing our employees with the tools and freedom they need to innovate, from advanced technology platforms to collaborative workspaces.

Career Development and Growth

Occidental believes in nurturing its talent with robust training programs, leadership development opportunities, and comprehensive benefits to ensure every team member can achieve their career aspirations. Whether you are looking for a challenging internship, aiming to grow into a leadership position, or seeking to specialize in a technical discipline, Occidental offers a path to success.

Explore Job Opportunities and Internships

Whether you're a seasoned professional or a recent graduate, Occidental has a variety of positions to match your skills and interests. From engineering to finance, and from environmental science to supply chain management, explore the numerous career paths available at Occidental.

Networking and Professional Development

At Occidental, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, participate in industry conferences, and take advantage of our comprehensive diversity training programs. These opportunities not only enhance your professional skills but also expand your career horizons.

Join Our Team

Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players ready to make a difference. Prepare your resume, hone your interview skills, and get ready to join a company that values your unique contributions.

Stay Connected

Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at Occidental. Subscribe to our job alert emails and stay informed about new opportunities and company news.

Occidental Petroleum Corporation—Empowering Energy Innovation

At Occidental, we're more than just an energy company. We're a community of innovators, leaders, and forward-thinkers committed to making a positive impact on the world. Join us and fuel your career with purpose, innovation, and endless opportunities.

Explore Careers at Occidental

Discover the exciting and rewarding career opportunities waiting for you at Occidental Petroleum Corporation. Let your journey begin here.
Learn more about Occidental Petroleum Corporation
Size
11,678 employees
Market Cap
$56.5 billion
Industry
Energy & Utilities
Net Income
-$14.8 billion
Founded
1920
5 Year Trend
+20.7%
Revenue
$17.9 billion
NASDAQ
OXY
* Ladders Estimates

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