AI Governance, Lead Product Manager

United Parcel Service of America, Inc. • $120K — $145K *
Louisville, KY 40214In-Person
Enterprise Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Information Systems or Data Analytics.
  • 3 to 5 years of experience in AI/data governance, risk management, or product management.
  • Experience leading enterprise governance programs or automation initiatives.
  • Ability to set strategic direction and influence senior stakeholders.
  • Strong understanding of AI and machine learning lifecycles.

Responsibilities

  • Lead the AI governance strategy and set investment priorities.
  • Drive the development of the governance operating model for scalability.
  • Set direction for platform capabilities throughout the AI lifecycle.
  • Define workflows and automation for embedding governance into AI development.
  • Anticipate and address emerging AI risks and regulations.
  • Govern lifecycle models for AI assets and inventories.
  • Mentor Senior Product Managers and enhance governance platform maturity.

Benefits

  • Hybrid work model with 3 days in the office in Louisville, Kentucky.
  • Opportunity to influence enterprise strategy and priorities.
  • Engagement with cross-functional teams including Legal, Privacy, and Security.
  • Chance to work with cutting-edge AI governance tools like IBM watsonx.governance.
  • Professional growth through mentoring positions.
Full Job Description
Job Description:

THIS POSITION IS HYBRID AND WILL REQUIRE CANDIDATES TO WORK IN LOUISVILLE, KENTUCKY OFFICE 3 DAYS A WEEK

About the Role

The Lead Product Manager of AI Governance defines the strategy, roadmap, and platform vision for how UPS governs AI, GenAI, and intelligent agents at scale -and for the platforms and automation that make it possible. This role owns the direction: the multi-year roadmap for governance capabilities, the evolution of the operating model, and the executive relationships that keep governance aligned to enterprise priorities.

Working across Legal, Privacy, Security, Compliance, Enterprise Architecture, and business and IT teams, the Lead decides where to invest in governance platforms, workflow automation, and lifecycle tooling to move from manual oversight to governance that scales. This role serves as the enterprise owner for AI governance platforms and automation -delivered through IBM watsonx.governance and the broader governance toolset.

What You'll Do
  • Lead the AI governance strategy, roadmap, and KPIs, and set investment priorities for governance platforms, automation, and tooling.
  • Drive the evolution of the governance operating model-how governance runs at scale and where automation replaces manual work.
  • Set the direction for platform capabilities across the AI lifecycle-intake, risk assessment, monitoring, drift, incident response, change control, and retirement-delivered through watsonx.governance and integrated tooling.
  • Define the target-state workflows and automation that embed governance into how AI is built and deployed.
  • Anticipate emerging AI risk and regulation (NIST AI RMF, ISO/IEC 42001, EU AI Act) and shape the roadmap to stay ahead of it.
  • Govern the lifecycle model for AI agents, reusable assets, prompts, models, and inventories.
  • Mentor Senior Product Managers and cross-functional contributors, elevating governance platform and product maturity across the organization.

Required Qualifications
  • Bachelor's degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or a related field.
  • 3 to 5 years of experience in AI/data governance, risk, product management for platforms and tooling, or technology strategy.
  • Experience leading enterprise governance programs, platform initiatives, or automation efforts.
  • Demonstrated experience settingstrategy and roadmaps and influencing senior business and technical stakeholders.
  • Strong understanding of AI, machine learning, and the AI lifecycle.

Preferred Qualifications
  • Direct experience building or scaling governance platforms and automation (IBM watsonx.governance or equivalent).
  • Working knowledge of AI Governance frameworks (NIST AI RMF, ISO/IEC 42001, and the EU AI Act).
  • Expertise in Agile and product/platform lifecycle management.
  • Professional certifications such as IAPP AIGP, CIPP, or equivalent.
  • Prior experience mentoring or leading teams in a governance or regulated environment.


Employee Type:
Permanent

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

The UPS Commitment to Diversity and Inclusion

UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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Learn more about United Parcel Service of America, Inc.
Industry
Transportation
* Ladders Estimates

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