Citigroup, Inc

AI Digital Senior Product Lead, Global Services - Senior Vice President

Citigroup, Inc$176K — $265K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of expertise in financial verticals like transaction banking, payments, or securities services.
  • P&L ownership experience with a focus on ROI and metrics such as market share and client value.
  • 3-5+ years of experience delivering AI/ML products from concept to market.
  • Extensive client-facing experience in co-creating AI solutions with enterprise customers.
  • Ability to manage pressure and adapt priorities in a fast-paced environment.
  • Collaborative team player, enthusiastic about working in an agile setting.

Responsibilities

  • Own the AI product vision, strategy, and roadmap to deliver innovative products.
  • Lead the development of AI Agents that enhance financial workflows and are accessible via client portals.
  • Create industry-leading user experiences that revolutionize data interaction and task completion.
  • Continuously learn about AI advancements and co-create products with clients.
  • Collaborate with cross-functional teams using Agile methodologies to deliver on product strategy.
  • Develop compelling business plans to secure investment and align teams around product vision.
  • Assess risks and ensure compliance to protect the firm's reputation and assets.

Benefits

  • Medical, dental & vision coverage.
  • 401(k) plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off packages including vacation, sick leave, and paid holidays.
Full Job Description
Your Impact & Key Responsibilities:

As the Senior AI Digital Product Lead, you will be the driving force behind our AI-powered client experiences. You will:
  • Architect the Future: Own the AI product vision, strategy, and roadmap. You will define, develop, and launch innovative products that deliver maximum value and set Citi apart from the competition.
  • Build Intelligent Solutions: Spearhead the creation of sophisticated AI Agents that streamline complex financial workflows. You'll make these agents discoverable through our AI Hub and accessible via client portals and direct integrations.
  • Design Industry-Leading Experiences: Leverage the latest technologies to create new, intuitive ways for users to interact with data and complete tasks, setting a new standard for the industry.
  • Become a Trusted Expert: Stay at the forefront of AI by continuously learning about new use cases, managing risks, and co-creating groundbreaking products directly with our clients.
  • Lead with Agility: Partner closely with world-class Engineering, Design, Data, and Customer Service teams to plan, prioritize, and deliver on your product strategy using Agile methodologies.
  • Champion Your Vision: Develop and present compelling business plans to senior leadership, securing investment and aligning cross-functional teams to bring your vision to life.
  • Safeguard Our Future: Uphold Citi's commitment to excellence by assessing risk, ensuring compliance, and protecting the firm's reputation, its clients, and its assets.


What You'll Bring:

We are looking for a commercially-driven product owner who understands the language of both business and AI, viewing technology as a critical tool to drive revenue, efficiency, and competitive advantage.
  • Deep Domain Mastery: 8+ years of deep expertise in a specific financial vertical like transaction banking, payments, or securities services. You understand the language of the business fluently and understand its clients, legacy systems, revenue drivers, and operational pain points inside and out.
  • Commercial & Strategic Mindset: A track record of owning or directly contributing to a P&L. You build business cases based on ROI, not just technical novelty, and are driven by metrics like market share, client value, and financial outcomes.
  • Proven AI Product Leadership: 3-5+ years of experience shipping AI/ML-powered products to market. You know how to transform a data science concept into a scalable, industrial-grade AI solution that solves real-world problems like intelligent payment orchestration or predictive receivables.
  • Client-Centric Innovator: Extensive experience in a client-facing role who co-creates solutions with large enterprise customers. You excel at translating complex business problems into solvable AI challenges and ensuring the final product is adopted and monetized.
  • Resilience & Adaptability: You thrive under pressure, effortlessly manage deadlines, and can quickly adjust priorities in a dynamic environment.
  • Collaborative Spirit: You are a team player who enjoys working in an agile environment and, most importantly, having fun while building the future.


Job Family Group:
Institutional Sales

Job Family:
Corporate Access

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$176,720.00 - $265,080.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Aug 25, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ

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