Trustmark

AI Copilot/M365 Solution Engineer IV

Trustmark$102K — $190K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or 6-8 years of related experience in IT or a similar field.
  • Deep understanding of Microsoft 365 administration and AI-powered productivity platforms.
  • Experience in identity and access management and data protection.
  • Familiarity with security operations and information governance principles.
  • Strong analytical skills for evaluating project constraints and risks.

Responsibilities

  • Lead strategy and administration for Microsoft Copilot across the enterprise.
  • Collaborate with leadership to outline technical roadmaps and project strategies.
  • Drive the design of complex infrastructure service solutions.
  • Translate service vision into actionable technical requirements for the MSP team.
  • Conduct research on emerging technologies to enhance productivity.
  • Ensure solutions align with enterprise architecture and business standards.
  • Facilitate service design meetings to translate user needs into technical specifications.

Benefits

  • Health, dental, and vision insurance.
  • Life insurance and Flexible Spending Account (FSA) options.
  • 401(k) plan with company contributions.
  • Employee Assistance Program (EAP) for personal support.
  • Back-up care services for children, adults, and elders.
  • Health and wellness initiatives including a Wellness program to lower insurance premiums.
Full Job Description
About the role

The Solution Engineer - Microsoft Copilot, M365 Security & Governance is responsible for leading the technical strategy, administration, governance, and adoption roadmap for Microsoft Copilot capabilities across the enterprise. This role focuses on ensuring Copilot is deployed, managed, secured, and continuously optimized across Microsoft 365, Microsoft Purview, Microsoft Defender, Microsoft Security Copilot, GitHub Copilot, Copilot Studio, and related AI-enabled productivity, security, and development platforms. This position serves as the technical owner and strategic advisor for enterprise Copilot enablement. The Solution Engineer will partner with Security, Compliance, Infrastructure, Collaboration, Application Development, Legal, Risk, and business stakeholders to define standards, manage controls, evaluate new capabilities, and ensure responsible AI usage across the Microsoft ecosystem. The role requires deep understanding of Microsoft 365 administration, identity and access management, data protection, information governance, security operations, and modern AI-powered productivity platforms.
Responsible for leading the technical requirements, gathering, and design sessions with stakeholders as it relates to infrastructure service systems (cloud and/or on-premises). Translates service and product vision to the MSP team, disseminating knowledge, technical requirements, and design documentation. Identifies and evaluates project constraints and risks. Researches and monitors new technologies, frameworks, and tools that would improve process and optimize technological capabilities to meet business needs. Drives MSP to scopes, designs, and presents Proof of Concepts that have potential, analyzing for technical feasibility and implementation risks. Ensures solutions are in alignment to existing enterprise architecture framework and business standards. Serves as a technical resource for design implementations across teams. Creates solution designs based on conceptual design and stated business requirements. Identifies and evaluates new technologies for implementation. Participates in service design meetings and analyzes user needs to determine technical requirements. Ensures solutions align to business and IT strategies. Participates in defining roadmaps for one or more infrastructure technical services. Maintains service life cycle management which consists of change, operational readiness, and new and deprecating technical features.

Key Accountabilities:
  • Collaborate with leadership to define technical roadmaps and strategies.
  • Drive innovation and explore new technologies to improve existing solutions.
  • Lead the design of complex infrastructure service solutions.
  • Approves specifications and sets standards.
  • Collaborates with cross functional teams on the design implementation of infrastructure service solutions.
  • Understands and solves business problems and provide alternative solutions.
  • Collaborates with user to incorporate feedback and influence the application/product design.


Minimum Requirements:
  • Bachelor's Degree and/or 6 - 8 years of related experience.


The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):
$102,662.00 - $190,658.00 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for commission. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

Come join a team at Trustmark that will not only utilize your current skills but will enhance them as well. Trustmark benefits include health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

About Trustmark

Trustmark is a financial services company that provides banking, wealth management, and insurance services to individuals and businesses. The company was founded in 1889 and is headquartered in Jackson, Mississippi. Trustmark has over 200 branches across Alabama, Florida, Mississippi, Tennessee, and Texas. The company has a strong commitment to its customers and communities and has been recognized for its philanthropic efforts. Trustmark is publicly traded on the NASDAQ stock exchange under the ticker symbol TRMK.
Learn more about Trustmark
Size
2,692 employees
Market Cap
$2.1 billion
Industry
Net Income
$160 million
5 Year Trend
+1.4%
NASDAQ

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