Job Title AI Chatbot Developer Department Software Engineering / AI Engineering / Product Development
Reports To AI Engineering Manager / Technical Lead
Job Summary The AI Chatbot Developer designs, develops, tests, and maintains intelligent conversational AI solutions such as chatbots and virtual assistants. The role involves building natural language interfaces, integrating AI models and APIs, optimizing user interactions, and ensuring reliable chatbot performance across web, mobile, and messaging platforms.
Key Responsibilities - Design and develop AI-powered chatbots and virtual assistants.
- Build conversational flows and dialogue management systems.
- Integrate Large Language Models (LLMs), NLP services, and AI APIs.
- Develop backend services and APIs supporting chatbot functionality.
- Implement chatbot integrations with websites, mobile apps, CRM, ERP, and customer support platforms.
- Monitor chatbot performance and continuously improve accuracy and user experience.
- Test, debug, and optimize chatbot responses and workflows.
- Create and maintain technical documentation.
- Collaborate with product managers, UX designers, and engineering teams.
- Ensure security, privacy, and compliance requirements are met.
Required Qualifications - Bachelor's degree in:
- Computer Science
- Software Engineering
- Information Technology
- Artificial Intelligence
- Data Science
- Related technical field
- Equivalent practical experience may be considered.
Required Technical Skills Programming - Python
- JavaScript / TypeScript
- Java (preferred)
- SQL
AI & NLP - Natural Language Processing (NLP)
- Prompt Engineering
- Intent recognition
- Entity extraction
- Retrieval-Augmented Generation (RAG)
- Conversational AI design
- LLM evaluation and optimization
Frameworks & Tools - LangChain
- LlamaIndex
- Rasa
- Dialogflow
- Microsoft Bot Framework
Cloud & Infrastructure - Cloud platforms such as Amazon Web Services, Microsoft, or Google
- REST APIs
- Docker
- Git/GitHub
- CI/CD pipelines
Preferred Experience - 1-5+ years in chatbot development, AI engineering, software development, or NLP projects.
- Experience working with Generative AI and LLMs.
- Experience integrating chatbots with customer service, healthcare, HR, or enterprise systems.
- Knowledge of vector databases and semantic search.
Key Competencies - Problem-solving skills
- Strong communication skills
- Analytical thinking
- Attention to detail
- User-centric design mindset
- Collaboration and teamwork
- Continuous learning
Typical Daily Activities - Build and test chatbot conversations.
- Integrate AI APIs and backend services.
- Review chatbot logs and analytics.
- Improve prompts and response quality.
- Work with stakeholders to gather requirements.
- Troubleshoot production issues.
- Deploy chatbot updates.
