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Agile Project Manager (Infrastructure Services)

Category: Project Management

Main location: Canada, Ontario, Toronto

Position ID:J0826-0968

Employment Type: Full Time

Position Description:

Location: Toronto
Start date: Anticipated: Mid December.

CGI is seeking an experienced Agile Delivery Project Manager (Infrastructure) to lead medium-to-large, complex technology initiatives for a leading financial-services client. Reporting to the Director Consulting Delivery, the role provides end-to-end delivery leadership, combining disciplined project management with Agile practices across business, technology, operations, and governance teams. The successful candidate will work with client stakeholders, Product Owners, Scrum Masters, Engineering Leads, Architects, Business Analysts, QA, Infrastructure, Cybersecurity, Risk, Operations, vendors, and other delivery partners. The role requires strong Agile delivery, project governance, risk, stakeholder, financial, and production-implementation experience in banking, payments, or financial services.

Candidate Profile

Seasoned technology delivery professional who bridges Agile execution and disciplined project management.
Balances speed, quality, risk, security, governance, operational stability, and business outcomes in a regulated environment.
Highly organized, proactive, outcome-oriented, comfortable with ambiguity, competing priorities, and difficult conversations.
Drives accountability and follow-through; identifies and escalates issues early; translates technical challenges into business impact.
Confident with senior client stakeholders and effective at influencing cross-functional teams without direct authority.

Your future duties and responsibilities:

Agile Delivery, Planning & Execution

Lead initiatives from initiation through implementation, stabilization, and closure using Agile/Scrum, Kanban, hybrid, or other appropriate methods.
Partner with Product Owners, Scrum Masters, Engineering Leads, Architects, Business Analysts, QA, and other stakeholders to establish delivery plans, priorities, milestones, and outcomes.
Coordinate multiple Agile teams and workstreams; maintain integrated project plans, roadmaps, release schedules, critical paths, and dependencies.
Drive delivery against scope, schedule, budget, quality, and business outcomes; monitor sprint/release/project progress and proactively address blockers.
Support Agile ceremonies and planning as required, including sprint planning, backlog refinement, reviews, retrospectives, and release planning.
Establish objectives, deliverables, assumptions, dependencies, timelines, and success criteria; manage scope/schedule changes through governance and develop recovery plans when commitments are at risk.
Coordinate application development, infrastructure, cloud, security, architecture, testing, operations, and third-party activities; maintain required project artifacts throughout the lifecycle.

Stakeholder, RAID & Decision Management

Act as a primary delivery interface across client business, technology, and delivery teams; facilitate working groups, governance forums, steering committees, and executive reviews.
Provide clear status on progress, milestones, risks, issues, dependencies, decisions, and required actions; manage expectations and resolve competing priorities.
Maintain RAID, decision logs, owners, mitigation plans, target dates, escalation paths, and traceability; proactively identify project, technology, operational, resource, security, vendor, and regulatory risks.
Drive resolution of blockers and critical issues and escalate material risks through established CGI/client governance channels with impact and recommendations.

Governance, Controls & Production Readiness

Ensure alignment with client governance, technology standards, security requirements, risk-management practices, and required architecture/security/change approvals.
Coordinate with Architecture, Cybersecurity, Risk, Compliance, Privacy, Infrastructure, Operations, and control functions; maintain artifacts, approvals, evidence, and audit traceability.
Incorporate security, privacy, data management, business continuity, operational risk, and regulatory requirements into delivery planning.
Coordinate releases and production implementations with Release/Change Management, Development, Infrastructure, Operations, and Production Support; ensure readiness reviews, go/no-go decisions, validation, rollback, communication, support, stabilization, and BAU transition are addressed.

Financial, Resource & Vendor Management

Develop and maintain budgets, forecasts, resource plans, and financial reporting; track expenditures, variances, monthly forecasting/accruals, and overall project financial health.
Work with delivery/resource managers to secure skills and capacity; proactively manage resource constraints and coordinate CGI, client, contractor, and vendor resources.
Coordinate third-party delivery, track vendor milestones/commitments/dependencies/risks, integrate vendor work into delivery plans, and drive corrective actions or escalations with Procurement, Vendor Management, Legal, Risk, and Security as required.

Reporting & Continuous Improvement

Prepare executive-ready reporting covering RAG/overall health, milestones, sprint/release progress, scope/backlog, RAID, financials, resources/capacity, release readiness, quality/defect trends, decisions/escalations, and upcoming priorities.

Promote transparency, accountability, collaboration, and continuous improvement across delivery teams.

Mandatory Qualifications & Experience

8+ years of overall technology/project delivery experience, including medium-to-large complex technology initiatives.
5+ years of Project Management / Delivery Management experience in large enterprise environments.
4+ years of hands-on Agile delivery experience across Scrum, Kanban, or hybrid models.
Demonstrated delivery experience in banking, payments, financial services, capital markets, insurance, or other highly regulated environments.
Proven leadership of complex, cross-functional initiatives involving multiple teams and stakeholders; strong SDLC and enterprise delivery knowledge.
Hands-on experience managing scope, schedule, milestones, budgets, resources, risks, issues, dependencies, RAID, production releases, implementations, change management, and operational readiness.
Experience working with governance/control functions including Architecture, Cybersecurity, Risk, Compliance, Infrastructure, and Operations.
Strong senior-stakeholder management and executive reporting/presentation skills, including negotiation and facilitation; able to influence without direct authority.
Able to operate effectively in a fast-paced environment with multiple competing priorities.

Required qualifications to be successful in this role:

Mandatory Qualifications & Experience

8+ years of overall technology/project delivery experience, including medium-to-large complex technology initiatives.
5+ years of Project Management / Delivery Management experience in large enterprise environments.
4+ years of hands-on Agile delivery experience across Scrum, Kanban, or hybrid models.
Demonstrated delivery experience in banking, payments, financial services, capital markets, insurance, or other highly regulated environments.
Proven leadership of complex, cross-functional initiatives involving multiple teams and stakeholders; strong SDLC and enterprise delivery knowledge.
Hands-on experience managing scope, schedule, milestones, budgets, resources, risks, issues, dependencies, RAID, production releases, implementations, change management, and operational readiness.
Experience working with governance/control functions including Architecture, Cybersecurity, Risk, Compliance, Infrastructure, and Operations.
Strong senior-stakeholder management and executive reporting/presentation skills, including negotiation and facilitation; able to influence without direct authority.
Able to operate effectively in a fast-paced environment with multiple competing priorities.

Preferred Qualifications

Experience with a major Canadian bank, payments organization, financial institution, or financial-services technology provider.
Experience delivering payments, digital banking, transaction processing, financial platforms, or other business-critical financial systems.
Experience coordinating application, infrastructure, cloud, security, data, and integration workstreams; understanding of APIs, microservices, cloud, DevOps/CI/CD, data platforms, and enterprise integration.
Experience with regulatory, audit, cybersecurity, privacy, operational-risk requirements; third-party vendor/technology-partner management.
Experience with large-scale transformation/modernization programs and enterprise PMO or portfolio-management environments.

Tools, Education & Certifications

Core tools: Jira and/or Azure DevOps, Confluence, ServiceNow, Microsoft Project or equivalent, Excel, PowerPoint, Teams, SharePoint.

Advantage: Power BI or similar dashboards, Agile delivery dashboards, portfolio-management tools, and DevOps/CI/CD environments.

Education: Bachelor's degree in Computer Science, IT, Engineering, Business Administration, Finance, or related discipline, or equivalent professional experience.

Preferred certifications: PMP, PMI-ACP, CSM, PSM, SAFe Agilist / SAFe Scrum Master, PRINCE2, ITIL Foundation or higher.

Working Conditions

Location: Greater Toronto Area.
Work model: Hybrid - minimum three days per week in office.
Schedule: Standard eight-hour workday; occasional after-hours, evening, or weekend work may be required based on project or operational needs.
Travel: No travel required.

Security & Compliance Requirements

Must be eligible to obtain and maintain Government of Canada Protected B Security Clearance.
Must adhere to all client security, operational and compliance policies.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $75,000-$125,000. This role is an existing vacancy

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Skills:

• Agile
• English
• Problem Management
• Project Management
• Stakeholder management
• Banking
• ITIL Service Manager