In this role, you will ensure the success of a portfolio of interdependent teams (a program) in delivering, primarily by identifying and removing systemic impediments that hinder the teams' ability to deliver across the program. You will support multiple cross-functional DevOps/DevSecOps teams (Technical Ecosystems) and will serve as a leader and coach within the program's delivery framework. • Reports To: DevOps Lead, Release, Governance & Practices • Job Location: This role is hybrid (2-3 days/week in the office) - based in Montreal, QC. Key Accountabilities • Dependency Management & Synergy: Proactively manage and track technical dependencies through the full project lifecycle, facilitating communication between technical engineering squads and infrastructure service providers to prevent project bottlenecks. • Roadmap & Delivery Execution: Manage roadmaps, including environment provisioning, cloud migration, or platform tooling upgrades. • Impediment Removal & Problem Solving: Identify and resolve program-level impediments early, remove them, and escalate when needed. • Stakeholder Visibility & Communication: Provide executive visibility into program commitments, targets, and progress using clear visual reporting, translating technical challenges into actionable insights for leadership. • Agile Coaching & Governance: Champion Lean and Agile best practices, optimizing delivery frameworks and fostering a culture of continuous learning and process improvement across all teams. • Data-Driven Optimization: Analyze key program and delivery metrics to expose systemic bottlenecks and propose process enhancements that drive program throughput. • People Leadership & Mentorship: Mentor and develop Delivery Managers and team members, promoting accountability, supporting team growth, and fostering an inclusive, high-performing environment. • Operational Efficiency & FinOps: Support financial management practices by monitoring cloud cost variance and driving operational efficiency across technical ecosystems. • Strategic Alignment: Partner with cross-functional technical leads to align DevOps roadmaps with broader enterprise architecture goals, maintaining clear documentation and transparent reporting. Must Have(s) • 8+ years of Agile Program/Project Management experience within engineering organizations, utilizing frameworks such as Scrum, Kanban, or Scrumban. • Proven leadership and line management experience overseeing Delivery Managers or Scrum Masters, with strong interpersonal and consensus-building skills in fast-paced environments. • Professional Agile Certification: Certified Scrum Master (CSM), SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent. • Expertise with the Atlassian product suite: Advanced skills in Jira, Jira Plans, Confluence, Tempo, and Jira Service Management(JSM). • Comprehensive knowledge of the Software Development Lifecycle (SDLC): Strong grasp of how enterprise-scale software is architected, built, tested, and deployed across technical disciplines (Engineering, QA, DevOps, Security). • Exceptional communication skills: Demonstrated ability to translate complex technical blockers into clear executive-level updates and foster collaboration across diverse stakeholder groups. • AI Skills: Demonstrate ability to utilize AI products. Proven experience with AI products (e.g. Google Gemini, Anthropic Claude and Microsoft Copilot) to automate and leverage skills. Nice to Have(s) • Experience with DevX and QaX methodology and best practices. • Prior experience managing cloud cost variance (FinOps principles) and project financial tracking. • Hands-on background participating in enterprise-wide cloud migrations or platform modernization initiatives.