Blue Cross Blue Shield Of Tennessee

Agile Delivery Manager

US-AnywhereRemote in Chattanooga, TN
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technology and Agile leadership
  • Strong understanding of Scrum, Kanban, and SAFe methodologies
  • Experience with Azure DevOps for Agile reporting and planning
  • Proven track record in coaching teams through Agile transformations
  • Excellent analytical, communication, and presentation skills
  • Ability to influence and drive change without formal authority

Responsibilities

  • Provide consulting to internal business groups on process improvements
  • Analyze and document client requirements and system logic
  • Monitor client feedback on business applications for enhancements
  • Identify and develop cost-effective systems to meet business needs
  • Coach teams on Agile best practices and facilitate quarterly planning
  • Improve backlog quality and progress visibility

Benefits

  • Flexible remote work with occasional on-site collaboration in Chattanooga, TN
  • Opportunity to influence Agile practices across a large organization
  • Work within a culture that values strategic growth and continuous improvement
  • Be part of a team delivering foundational services for enterprise platforms
  • Receive professional development support through Agile certifications
Full Job Description

We are hiring anAgile Delivery Manager on our Application Services team at BlueCross BlueShield of Tennessee!

In this role, you will serve as a strategic Agile leader responsible for driving Agile maturity, delivery consistency, and continuous improvement across approximately 10 technology teams supporting critical enterprise platforms and services. You will partner closely with Product Owners, Scrum Masters, engineers, and leadership to improve planning, prioritization, and execution while ensuring teams remain aligned to shared organizational objectives. This position coaches teams on Agile best practices, serving as a key leader across an organization of approximately 70 technology professionals. You will influence delivery strategy, facilitate quarterly planning, improve backlog quality, and help leaders gain visibility into delivery progress and organizational outcomes. Your work will directly impact teams that provide foundational services used across the enterprise.

To be successful in this role, you'll bring deep expertise in Agile methodologies and demonstrated experience coaching Product Owners, Scrum Masters, and technical teams through organizational change. The ideal candidate can influence without formal authority, translate complex technical initiatives into actionable work, and help elevate delivery practices across a large, multi-team technology organization.

Preferred Qualifications

  • Experience serving in an Agile leadership role

  • Strong knowledge of Scrum, Kanban, and SAFe practices

  • Experience facilitating quarterly planning, backlog refinement, stakeholder alignment, delivery metrics, and Agile reporting through Azure DevOps.

  • Demonstrated experience coaching Product Owners, Scrum Masters, and delivery teams in Agile best practices

  • Strong analytical and critical thinking skills with the ability to assess requirements for completeness, accuracy, and implementation readiness

  • Exceptional communication and presentation skills with the ability to work effectively with technical teams, business partners, and senior leadership

  • Agile/Scrum Master Certifications are a plus but not required

Note:

  • Sponsorship is not available for this position 

  • This is a remote, work-from-home position, but the final round of interviews will take place on-site at our Chattanooga, TN Headquarters

  • Candidates should be available to travel on-site approximately four times per year for planning activities and team collaboration

Job Responsibilities

  • Providing senior level consulting services to internal business groups on process improvement projects designed to improve their business results.
  • Analyzing, defining and documenting clients requirements, and revising existing systems logic challenges, as necessary.
  • Monitoring client experiences and feedback on the use of business applications; Enhancing system productivity, as needed.
  • Participating in identifying, evaluating, and developing systems that are cost effective and meet business requirements.

Job Qualifications

Education

  • Bachelor's degree in Computer Science, Engineering, or a related discipline, or commensurate experience in a professional environment, required.

Experience

  • 1 year - Leading requirements development efforts required
  • 5 years - Experience in Information Technology required
  • 1 year - Advanced experience with operational analysis, design and understanding of integrated, interdependent and interfaced systems and their impacts on each other.

Skills\Certifications

  • Knowledge of information technology concepts, application development methodology, terminology, and standards to actively conduct and/or engage in hardware and software related discussions relative to all assigned projects.
  • Demonstrated ability to interpret and translate technical and/or or complex concepts into information meaningful to project team members and/or business personnel.
  • Outstanding negotiation, presentation, and facilitation skills
  • Excellent oral and written communication skills
  • Ability to manage multiple projects and priorities

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

About Blue Cross Blue Shield Of Tennessee

BlueCross BlueShield of Tennessee is a non-profit health insurance company that provides coverage to more than 3.5 million people. The company was founded in 1945 and is headquartered in Chattanooga, Tennessee. BlueCross BlueShield of Tennessee offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield Of Tennessee
Size
5,000 employees
Industry
Founded
1945

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