JP Morgan Chase & Co.

Agentic Experience Product Manager

JP Morgan Chase & Co. • $110K — $130K *
Wilmington, DE 19803In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in product management or related field
  • Advanced understanding of product development life cycle
  • Experience leading product life cycle activities for AI-driven features
  • Familiarity with modern agentic systems like large language models
  • Skilled in defining quality metrics for AI experiences

Responsibilities

  • Develop product strategy for agentic conversational interfaces
  • Define features and interactions within the agentic container
  • Conduct market research to identify customer solutions
  • Manage and prioritize product backlog based on analytics
  • Design roll-out strategy for product launches
  • Collaborate with cross-functional teams for reusable conversational patterns

Benefits

  • Opportunity to shape product innovation in a dynamic team
  • High impact role in delivering customer-focused products
  • Collaborative work environment across diverse teams
  • Focus on scalability, resiliency, and stability in products
  • Engagement with cutting-edge AI technologies
Full Job Description
JOB DESCRIPTION

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager on the Agentic Experiences team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You own the agentic conversational container — the persistent surface where customers meet our agents — including the features and interactions within it and the strategy for rolling it out to customers. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value in an experience whose behavior is probabilistic, not scripted. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

  • Develops a product strategy and vision for the agentic conversational container that delivers value to customers

  • Owns the features and interactions within the container — conversation starters, chat and action history, and generative UI components — and defines the multi-turn behavior, disclosure, confirmation, and fallback moments that make an agentic experience feel safe

  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the roadmap

  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition, informed by conversation analytics and transcript review

  • Owns the roll-out strategy: eligibility, phasing, controlled release, adoption targets, and the readiness criteria that gate each expansion

  • Partners with Design, Tech, and other cross-functional teams on reusable conversational patterns

Required qualifications, capabilities, and skills

  •   5+ years of experience or equivalent expertise in product management or a relevant domain area

  • Advanced knowledge of the product development life cycle, design, and data analytics

  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, including for AI-powered customer-facing features whose output is probabilistic rather than deterministic

  • Working fluency in how modern agentic systems behave — large language models, orchestration, context and memory 

  • Experience defining quality measurement for AI experiences, such as evaluation design, human review, or guardrail testing

Preferred qualifications, capabilities, and skills

  •   Demonstrated prior experience working in a highly matrixed, complex organization

  •   Experience with conversational or assistant products, or generative UI assembled at runtime

  •   Applied knowledge of accessibility standards in dynamic interfaces

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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