Aftermarket Quality Program Manager - Plymouth, MN or Faribault, MN - HybridDaikin Applied is seeking an
Aftermarket Quality Program Manager! This position will develop processes, procedures, and tracking mechanisms for major field quality issues that require a defined Quality Assurance Program involving field retrofits. The role will also administer and track progress of Quality Assurance Programs and report results to upper management on a regular basis.
Location: Hybrid - Plymouth MN or Faribault, MN
What you will do:- Develop and manage inter-disciplinary team to determine, define need for field campaign relative to quality issues affecting Daikin customers, end-users. Develop and present results to Corporate Executive Leadership for consensus on field campaign
- Coordinate Quality Assurance team meetings to determine field population, service time and costs and required parts. Determine cost of program and assigned Service Offices
- Develop QA program information for the field including population with approved program fixed costs, Salesforce warranty case numbers, IFS Alliance service orders, service procedures
- Obtain executive approval for QA presentation and Customer Letter by Legal Department
- Establish and maintain effective intracompany communication channels between key staff at Daikin Applied Parts, Service, Sales Force and appropriate business units
- Maintain high level of information flow and establishment of action plans designed to remedy identified critical field quality programs
- Project management of major field Quality Assurance programs internally and externally to ensure proper execution and recording of necessary field actions
- Preparation of presentations and weekly and monthly reporting of Quality Assurance program progress and results
What's in it for you:- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications:- Bachelor Degree or equivalent experience in management or related technical field
- 6+ years of related Program Management experience
- Work visa sponsorship is not available for this position
Benefits:- Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Multiple medical insurance plan options + dental and vision insurance
- 401K retirement plan with employer match
- Paid time off and company paid holidays
- Paid sick time in accordance with the federal, state and local law
- Tuition Reimbursement after 6 months of continuous service
The typical annual base salary for this position ranges from $90,000 - $159,300 plus a 10% bonus in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
