Job Description

In the assigned Job Role of Process Project Lead 1, your Area Of Responsibility will be as below:
• Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion
• Act as a liaison between technical teams and clients, facilitating effective communication through regular meetings and milestone reviews
• Support functional teams in managing advisory and consulting initiatives focusing on process oriented product evaluation, benchmarking studies and process improvement projects
• Monitor project deliverables across all phases, to meet established quality benchmarks and stakeholder expectations

Your contribution to the team:
• Proactive risk management to ensure project delivery
• An ability to build collaborative relationships with stakeholders through effective communication
• Focused governance over project scope and identification of additional project opportunities
• Focus to anticipate challenges and deliver innovative solutions
• Commitment to balance project economics with adherence to strategic priorities

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Required Skill and Experience

Adobe Experience Platform (AEP), RT-CDP, XDM Schema, Identity Service, Profile Management, Audience Segmentation, Data Ingestion, Activation
Adobe Journey Optimizer (AJO), Journey Orchestration, Offer Decisioning, Omnichannel Campaigns, Personalization, Audience Activation

Preferred Skill and Experience

Job Summary
Seeking an experienced AEP Consultant to architect and implement enterprise-wide Customer Data Platform (CDP) solutions using Adobe Experience Platform.
Key Responsibilities
• Design and implement AEP solutions.
• Configure RT-CDP, identities, namespaces, merge policies and schemas.
• Build batch and streaming ingestion pipelines.
• Develop audience segmentation and activation use cases.
• Integrate AEP with CRM, Commerce, Analytics and third-party systems.
• Support customer 360 initiatives and personalization programs.
• Lead client workshops and provide technical guidance.
Mandatory Skills
• Adobe Experience Platform
• RT-CDP
• XDM Data Modeling
• Data Lake Integration
• Customer Profile Management
• Audience Segmentation
• APIs and Integrations
Preferred Certifications
• Adobe Experience Platform Developer Expert
• Adobe Experience Platform Business Practitioner

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.