About the roleThis role is based in Los Angeles, and you will spend significant in-person time with customers, stakeholders and prospects around the area. The role involves developing a deep understanding of customer needs, effectively communicating the value of our SaaS solutions, and building long-term relationships with customers. The Account Executive will work closely with the Vice President of Sales, Director of National Accounts, Marketing and Product teams to achieve targets and contribute to CargoSprint's success.
What you'll do- Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of LA and surrounding areas).
- Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
- Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
- Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
- Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
- Hold regular monthly customer business reviews using data and deep expertise to improve customer experience
Qualifications- Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers.
- Deep regional knowledge of local airports, seaports, local leaders and influencers.
- Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
- Intense obsession with customer experience and proven ability to drive value based growth while also helping shape internal roadmap through deep customer insights.
- Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization
Compensation and BenefitsAt CargoSprint, we are "Empowering the People that Make Global Commerce Happen"-and we know that starts with our CargoSpinter's. That's why we offer competitive pay and benefits designed to fuel our team's success:
- Health & Wellness: Medical, dental, and vision plans for you and your family
- Future-Ready: 401(k) with company match
- Work Life Balance: Generous flexible PTO program and paid holidays
- Grow With Us: Professional development opportunities
#LI-Remote
Does this role sound like the next step in your career?We'd love to hear from you! If you don't meet all the requirements exactly, we encourage you to use your cover letter to tell us about your unique experience-talent comes from many places, and skills are transferable.
