Enbridge Inc

Advisor TIS Application Services

Enbridge Inc • $85K — $115K *
Toronto, ON M3C 0E3In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • University degree or two-year technical diploma in Information Systems, Computer Science, or related field with 4+ years of experience.
  • 3-5+ years of experience, preferably in Salesforce Field Service.
  • Strong understanding of field service processes like work management and mobile workforce operations.
  • Experience in gathering and documenting business requirements throughout the solution lifecycle.
  • Strong analytical and problem-solving skills to translate business needs into technology solutions.
  • Effective communicator with experience collaborating across various teams and stakeholders.
  • Salesforce certifications and experience with integrations or data quality are assets.

Responsibilities

  • Gather and document business requirements for Salesforce Field Service.
  • Analyze field service processes to identify optimization opportunities.
  • Support configuration, testing, and deployment of Salesforce Field Service.
  • Troubleshoot issues and resolve defects in partnership with stakeholders and technical teams.
  • Assess and prioritize enhancement requests based on business needs.
  • Provide application expertise and user support for Salesforce Field Service.
  • Develop and maintain business process documentation and training materials.

Benefits

  • Flexible benefits program for health, dental, insurance, and disability coverage.
  • Paid maternity and parental leave, offering up to 20 weeks for birth-giving parents.
  • Valuable retirement savings plans with company stock options.
  • Paid time off, personal days, and holidays.
  • Employee and Family Assistance Program.
  • Wellness Program supporting physical, mental, social, and financial well-being.
  • FlexWork hybrid model allowing work-from-home options and flexible schedules.
Full Job Description
Posting End Date:
October 16, 2026

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

What You Will Do:
  • Gather, document, and validate business requirements, translating business needs into functional solution designs and user stories for Salesforce Field Service.
  • Analyze field service processes and workflows to identify opportunities for optimization, efficiency, and continuous improvement.
  • Support Salesforce Field Service configuration, testing, deployment, release activities, and ongoing platform enhancements.
  • Partner with business stakeholders and technical teams to troubleshoot issues, resolve defects, and deliver effective solutions.
  • Assess and prioritize enhancement requests, application defects, and process improvement opportunities based on business needs.
  • Provide application expertise and user support, including guidance on Salesforce Field Service capabilities and leading practices.
  • Develop and maintain business process documentation, training materials, and support procedures while supporting integration, reporting, and data quality initiatives.


Who You Are:
  • Related university degree or a two-year technical diploma in Information Systems, Computer Science, or a related field with a minimum of 4 years of related experience.
  • 3-5+ years experience, preferably Salesforce Field Service.
  • Strong understanding of field service processes, including work management, scheduling, dispatch, and mobile workforce operations.
  • Demonstrated experience gathering and documenting business requirements and supporting application delivery throughout the solution lifecycle.
  • Possess strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical technology solutions.
  • Effective communicator and collaborator with experience working across business stakeholders, technical teams, support groups, and external vendors.
  • Salesforce certifications and experience supporting integrations, reporting, or data quality initiatives are considered assets.


Working Conditions:
  • Typical office environment.
  • Limited travel may be required to support business, project, or operational needs.


Salary:
  • Ranges from $85,000 - $115,000 CDN for Ontario locations based upon candidate's experience, skills, and internal equity.
  • Applicable compensation policies and guidelines apply to internal candidates.


Benefits:
  • A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
  • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
  • Valuable retirement savings plans, including a savings plan with company stock as an investment option.
  • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
  • An Employee and Family Assistance Program.
  • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
  • Enbridge's FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.


Information For Applicants:

  • Applications can be submitted via our online recruiting system only.
  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.


To learn more about us, visit www.enbridge.com

About Enbridge Inc

Enbridge Inc Careers

Join the dynamic team at Enbridge Inc, a leader in energy delivery, and be part of a company that values innovation, leadership, and diversity. At Enbridge Inc, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a future-focused industry leader.

Work You’ll Do

At Enbridge Inc, every position plays a crucial role in our mission to safely and reliably deliver the energy people need and want. Here, your career will flourish as you work alongside over 11,000 professionals, each committed to making a positive impact through their skills and dedication.

Explore Our Job Opportunities

Whether you're seeking an entry-level position or a more senior role, Enbridge Inc offers a range of employment opportunities across various disciplines. Our team is constantly growing, and we are always on the lookout for passionate, creative, and solution-driven team players.

Internship Programs

Kickstart your career with Enbridge Inc’s internship programs. Gain invaluable industry experience, develop your professional skills, and network with experts. Our internships provide a solid foundation for building a successful career in the energy sector.

Professional Growth and Development

Enbridge Inc is committed to the professional development of its employees. With comprehensive training programs, including leadership development and diversity training, we ensure that our team is equipped for success in a rapidly evolving industry.

Benefits and Culture

Choosing a career at Enbridge Inc means more than just employment. It means being part of a culture that promotes health, well-being, and balance. Enjoy competitive benefits, a supportive network, and opportunities to engage in meaningful work that contributes to a sustainable future.

Innovation and Leadership

Drive innovation and lead industry transformation with Enbridge Inc. Our collaborative environment encourages new ideas and solutions that enhance efficiency and effectiveness. Be at the forefront of the energy sector with a company that embraces change and values leadership.

Join Our Team

Ready to advance your career at Enbridge Inc? Explore the positions available that match your skills and interests. We are hiring individuals who are curious, enthusiastic, and ready to make a difference.

Stay Connected

Keep up to date with the latest news, career tips, and industry insights from Enbridge Inc. Subscribe to our job alert emails and never miss an opportunity to grow with us.

Apply Now

Your future at Enbridge Inc starts here. Submit your resume, prepare for your interview, and join a team that’s dedicated to excellence and innovation in the energy sector. Discover how your career can thrive at Enbridge Inc, where every job is a step towards a sustainable future.

SEARCH ENBRIDGE INC JOBS

Join Enbridge Inc and be part of a company that is not just about filling positions but about fostering a community of innovation and leadership. See what exciting and rewarding opportunities await you in our diverse and growing team.
Learn more about Enbridge Inc
Size
10,900 employees
Market Cap
$78.9 billion
Industry
Energy & Utilities
Founded
1949
5 Year Trend
+6.4%
NASDAQ
ENB
* Ladders Estimates

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