Advisor, Information Access

PHSA$76K — $109K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Management or relevant discipline; equivalent training/experience considered
  • 5+ years of related experience in information access and privacy
  • Completion of Information Access and Protection of Privacy Certificate Program is a plus
  • Strong communication, leadership, and coaching abilities
  • Advanced analytical and problem-solving skills with privacy legislation knowledge
  • Expertise in information access and privacy concepts, tools, and methods
  • Proficiency with desktop software (Excel, Access, Word) and electronic information systems.

Responsibilities

  • Coordinate and manage all corporate freedom of information requests
  • Develop policies and procedures for processing FOI requests
  • Provide direction to staff on procedures for information disclosure
  • Create and deliver educational programs on FOI standards
  • Prepare reports and updates on information access and privacy initiatives

Benefits

  • Opportunities for growth and development within one of BC's largest employers
  • Access to professional development with over 2,000 courses available
  • Comprehensive benefits package including a pension plan
  • Annual statutory holidays with generous vacation entitlement
  • Remote work flexibility where eligible
  • Discount program for various products and services through WorkPerks.
Full Job Description
Requisition number

201059E

Date posted

07/01/2026

Advisor, Information Access

Information Access and Privacy
Vancouver, BC

The Coordinator, Freedom of Information manages Freedom of Information (FOI) requests for the Provincial Health Services Authority and member agencies. The Coordinator recommends information access policies, procedures, and guidelines to ensure compliance with the Act and participates in the development and delivery of freedom of information education and awareness initiatives for staff and clients.

What you'll do
  • Coordinates all corporate freedom of information requests for the Provincial Health Services Authority and member agencies. This includes receiving written applications for information and conducting a preliminary assessment of the application to determine whether it is clear, complete, and addressed to the correct public body; logging accepted requests and preparing acknowledgement letters; coordinating the collection of records with the appropriate staff; determining how complex and time consuming the request will be and preparing fee estimates when appropriate; reviewing records and leading the line by line review with the appropriate manager to determine whether there is anything that cannot be disclosed as set out in the Act; and preparing records for disclosure and recommending severing of information.
  • Participates in the development of policies and procedures related to the processing of freedom of information requests. Reviews existing policies and establishes guidelines to ensure consistent policy development. Develops entries for the policy manual by analyzing previous case files, legal opinions, Office of the Information and Privacy Commissioner mediation files, Information and Privacy Commissioner Orders and judicial reviews.
  • Provides direction to PHSA program areas and member agency staff regarding procedures for routine disclosure of information.
  • Develops and delivers education and training programs and leads awareness initiatives to educate/train staff, clients, and external customers on the requirements of the Act. Participates in the development and delivery of a corporate-wide information access and privacy education and training program in conjunction with the Information Access and Privacy team.
  • Prepares reports, updates, and briefings on progress of the corporate information access program and privacy program and current freedom of information issues as requested.

What you bring
  • A level of education, training, and experience equivalent to a Bachelor's degree in Information Management or other relevant discipline plus five (5) years related experience. Completion of the Information Access and Protection of Privacy Certificate Program is an asset.
  • Demonstrated communications, leadership, facilitation and coaching skills.
  • Advanced analytical and problem solving skills. Knowledge of federal and provincial privacy legislation and requirements.
  • Knowledge of requirements of accreditation standards relating to confidentiality.
  • Demonstrated effective written and verbal communication skills, including the ability to interact with tact and diplomacy with staff at all levels within the organization.
  • Demonstrated ability to develop, implement and deliver education and training programs.
  • Demonstrated ability to adapt and work effectively in a changing environment.
  • Knowledge of electronic information systems and information management processes.
  • Demonstrated expertise in the area of information access and privacy concepts, tools, and methods.
  • Advanced proficiency with desk-top software including Excel, Access, Word, and Internet/Intranet use.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $76,111 - $109,409/year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part-time roles.
Location: 1333 West Broadway, Vancouver, BC V6H 1G9
Closing date: Until Filled
Hours of Work: 08:30-16:30 Monday-Friday
Requisition #: 201059E

About PHSA

PHSA Careers

Joining the PHSA team offers more than just a job; it presents a gateway to a fulfilling career in healthcare, surrounded by a community dedicated to improving public health services. PHSA stands as a beacon of innovation and leadership in the healthcare sector, providing a plethora of job opportunities that promise professional growth and personal satisfaction.

Explore Job Opportunities

PHSA offers a variety of positions that cater to a range of skills and experiences, from entry-level roles to senior leadership positions. Whether looking for a full-time position, part-time employment, or an internship, PHSA has opportunities that can lead to rewarding careers in numerous healthcare disciplines.

Cultivate Your Career

At PHSA, career advancement is a priority, supported by comprehensive diversity training and leadership development programs. These initiatives ensure that every team member has the tools and knowledge necessary for professional growth and success within the company.

Innovative Work Environment

PHSA is committed to fostering an environment of innovation where team members can contribute to groundbreaking projects and initiatives. This commitment to innovation not only enhances the services PHSA provides but also enriches the professional lives of its employees.

Benefits and Culture

The benefits at PHSA go beyond the standard employment package. Employees enjoy a supportive culture that values diversity and inclusion, comprehensive health benefits, and programs designed to promote work-life balance. Networking events and professional development sessions are integral parts of the PHSA experience, helping to strengthen internal connections and enhance career trajectories.

Join the Team

PHSA is actively hiring and looking for individuals who are passionate, curious, and driven to make a difference. Explore open positions that match your skills and interests on the PHSA Careers page. Tailor your resume to highlight relevant experience and prepare for your interview with confidence, knowing that PHSA values thorough preparation and a keen interest in healthcare innovation.

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Keep up to date with the latest from PHSA Jobs by subscribing to job alert emails. These updates provide not only the latest job openings but also insider tips and industry-leading insights from PHSA professionals. Discover the exciting and rewarding opportunities that await at PHSA and see how your career can flourish in this dynamic and caring community.

Apply Today

Start your journey with PHSA by exploring available job opportunities and submitting your application. Each position offers a chance to be part of a team that is making a real difference in public health. Join PHSA and contribute to a healthier tomorrow.

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