Gainwell Technologies

Advisor Business Analyst - BPM Trainer / eLearning

Gainwell Technologies$86K — $124K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience.
  • 9+ years in business analysis.
  • Experience in business process design and workflows.
  • Familiarity with CMS, MITA concepts, and Medicaid operations.
  • Knowledge of relational databases and system integration methodologies.
  • Proficiency in training methodologies including eLearning development.
  • Experience with Immunization Information Systems and HL7 standards is preferred.

Responsibilities

  • Lead design and recommendation of business processes.
  • Facilitate analysis and documentation of client requirements.
  • Own requirement and design documentation for projects.
  • Lead client meetings to validate requirements and propose solutions.
  • Oversee business analyst tasks across multiple projects and mentor juniors.
  • Develop time estimates for training and modeling activities.
  • Assess alignment of business goals with project objectives.

Benefits

  • Fully remote work options from Contiguous US locations.
  • Flexible vacation policy and 401(k) employer match.
  • Comprehensive health benefits and educational assistance.
  • Opportunities for leadership and technical development.
Full Job Description
Summary

As an Advisor Business Analyst - BPM Trainer / eLearning at Gainwell, you will be responsible for leading business analyses that align information technology solutions with the strategic goals and objectives of multiple, complex accounts. Acting as a subject matter expert and liaison between technical and non-technical personnel, the Senior Business Analyst ensures seamless collaboration across teams and drives effective solution delivery. This role oversees requirements validation, business process modeling, and documentation while providing mentorship and guidance to less experienced team members. Here are the details on this position.

Your role in our mission

  • Leads the planning, design, and recommendation of business processes to improve and support key business areas.
  • Facilitates in-depth analysis and documentation of client business requirements and processes, including constructing detailed business process models and workflows.
  • Takes ownership of requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations.
  • Leads and facilitates client meetings to validate requirements, identify gaps, and propose actionable solutions.
  • Oversees and coordinates business analyst tasks across multiple information technology projects, mentoring junior team members.
  • Develops comprehensive time estimates for project-related activities, including training development and business process modeling.
  • Designs and implements methods to evaluate how business goals align with organizational needs and project objectives.
  • Provides leadership, mentoring, and work guidance to less experienced business analysts.
  • Publishes business process models to centralized Knowledge Exchange (KE) repositories and oversees documentation standards.
  • Collaborates with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules.
  • Coordinates and supports provider and operational staff training, utilizing train-the-trainer or direct delivery methods as needed.
  • Manages training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness.


What we're looking for

  • Bachelor's Degree or equivalent combination of education and experience.
  • 9+ years of business analysis experience.
  • Proven experience in analyzing and designing business processes and workflows.
  • Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments.
  • Expertise in relational database concepts and system integration methodologies.
  • Proficiency in training methodologies, including Learning Management Systems and eLearning content development
  • Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred.


Other Qualifications

  • Exceptional interpersonal and communication skills for collaborating with clients, stakeholders, and team members.
  • Advanced leadership and project coordination skills.
  • Strong analytical and presentation capabilities for high-stakes client interactions.
  • Willingness to travel based on project needs.


What you should expect in this role

  • Fully remote options from Contiguous US locations only
  • Video cameras must be used during all interviews, as well as during the initial week of orientation
  • Photo will be taken for verification in all steps of the recruitment process.
  • The deadline to submit applications for this posting is September 17, 2026
  • #LI-HC1
  • #LI-eLearning
  • #LI-MITA
  • #LI-CMS


The pay range for this position is $86,800.00 - $124,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

About Gainwell Technologies

Gainwell Technologies offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry, and eligibility services. With over 50 years of proven experience, Gainwell carries forward a reputation for technological innovation, service excellence, and unparalleled industry expertise in offering clients scalable and flexible health and human services solutions for their most complex challenges.

Gainwell Technologies Careers

There has never been a more opportune time to join Gainwell Technologies, a leader in providing cutting-edge technology solutions. As a hub of innovation and diversity, Gainwell Technologies offers a plethora of job opportunities aimed at enhancing the digital landscape.

Work You’ll Do

Join Gainwell Technologies' esteemed team to assist some of the most prominent organizations in mastering their technological advancements and digital transformations. At Gainwell Technologies, the focus is on leveraging a unique blend of technology, industry expertise, and digital innovation to lead the market. Professionals at Gainwell Technologies are positioned uniquely at the crossroads of technology and consulting, driving leadership and growth in various sectors through transformative solutions.

Gainwell Technologies Professional Growth and Opportunities

The team is dedicated to building a leading-edge environment that fosters professional growth and innovation. Gainwell Technologies is not just about addressing the current needs of the market but also about foreseeing and shaping the future of technology.

Innovative Work

At Gainwell Technologies, employees engage in groundbreaking work at the intersection of technology and practical application. The company is home to a large group of dedicated professionals who are committed to delivering robust solutions on trusted platforms.

Career Advancement

Embark on a career journey with Gainwell Technologies where the sky is the limit. The company supports ambitious professionals with comprehensive training, development programs, and diverse certification opportunities designed to future-proof careers in the technology sector.

Explore Job Opportunities and Culture

Gainwell Technologies is committed to creating a workplace culture that promotes diversity and inclusion, where every team member’s contribution is valued. Explore various job opportunities, from internships to full-time positions, and become part of a team that values innovation and leadership.

The Gainwell Technologies Commitment to Diversity and Professional Development

Gainwell Technologies recognizes the importance of diversity training and professional development in creating a thriving workplace. The company is dedicated to providing employees with the resources they need to succeed in their careers and contribute to the industry effectively.

Stay Connected with Gainwell Technologies Careers

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