Honeywell

Advanced Field Service Engineer

Honeywell • $88K — $110K *
Austin, TX 78745In-Person
Technical Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years' experience in technical installation, integration, and field service for electronic security systems.
  • 7+ years' customer service experience in technical support and client relationship management.
  • Strong skills in preparing technical documentation and delivering customer communications.
  • Ability to obtain and maintain U.S. Government Security Clearance (active clearance preferred).
  • Willingness to participate in a 24/7 on-call rotation and respond to critical issues.
  • Ability to travel domestically and internationally up to 75%.

Responsibilities

  • Lead and manage technical projects to ensure customer satisfaction.
  • Diagnose and resolve complex technical issues to minimize downtime.
  • Implement and deploy Honeywell solutions according to customer specifications.
  • Develop technical documentation and train customers and field technicians.
  • Perform installation, commissioning, and integration of systems remotely and on-site.
  • Execute maintenance and lifecycle support for complex systems.
  • Deliver presentations and technical briefings to stakeholders.
  • Analyze service trends and develop reports to promote continuous improvement.

Benefits

  • Remote work flexibility with national coverage.
  • Dynamic work environment with cross-functional collaboration opportunities.
  • Continuous improvement focus that promotes professional development.
  • Engagement with both customers and industry peers at conferences.
Full Job Description
Job Description

As a Advanced Field Service Engineer, you will drive the development of remote and on-site installation, servicing and repair processes of complex equipment and systems, provide technical presentations to an audience of customers, other industry peers and competitors. You will also drive revision and correction of work instructions and customer-facing training guides used by field installation specialists and you will drive continuous improvement initiatives in the processes related to field services and product development.

You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. You will be the face of Honeywell to with end-users, peers, and competitors in a conference setting. Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies. Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience.

You will report to our Senior Field Service Supervisor and work on a remote work schedule. This position can be located anywhere in the US.

Responsibilities

KEY RESONSIBILITES
  • Lead and manage technical projects, ensuring successful execution, delivery, and customer satisfaction.
  • Diagnose, troubleshoot, and resolve complex technical issues to minimize system downtime and operational impact.
  • Implement, configure, and deploy Honeywell solutions in accordance with customer requirements and industry best practices.
  • Develop technical documentation and deliver training to customers, end users, and field technicians.
  • Perform on-site and remote installation, commissioning, and system integration activities.
  • Execute maintenance, troubleshooting, repair, and lifecycle support of complex equipment and integrated systems.
  • Deliver technical presentations, demonstrations, and solution briefings to customers and key stakeholders.
  • Analyze service trends, perform root cause investigations, and develop analytical reports to drive continuous improvement and operational efficiency.


Qualifications

YOU MUST HAVE
  • 7+ years of technical installation, integration, and field service experience supporting electronic security, access control, alarm monitoring, or related systems.
  • 7+ years of customer service experience providing technical support, issue resolution, and client relationship management while maintaining high customer satisfaction.
  • 7+ years of experience preparing technical documentation, service reports, and customer communications with strong written and verbal communication skills.
  • Demonstrated ability to obtain and maintain a U.S. Government Security Clearance or currently possess an active clearance.
  • Proven ability to participate in a 24/7 on-call support rotation approximately every five weeks, responding to critical system issues within established service level requirements.
  • Ability to travel domestically and internationally, up to 75%


WE VALUE
  • Experience implementing, configuring, and supporting enterprise IT systems and applications.
  • Experience supporting logistics, warehouse management, or supply chain operations.
  • Working knowledge of Linux, Windows Server, and Microsoft SQL Server environments.
  • Advanced degree preferred.
  • Strong presentation and stakeholder communication skills.
  • Self-motivated with the ability to work independently, manage priorities, and drive results with minimal supervision.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; equivalent combination of education and experience considered.


The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Connecticut, and Hawaii is $88,500-$110,750. For Washington and most major metropolitan areas in New York & California, the annual base salary range is $88,500-$110,750. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: September 3, 2026

About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

Explore Job Opportunities

Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

Stay Connected

Join the Honeywell team to stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Apply Now

Ready to apply? Check out the open positions on the Honeywell Careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Honeywell.

Keep Up to Date

Stay informed with the latest news, job alerts, and professional insights tailored to your interests. At Honeywell, your career journey is just beginning.

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Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Manufacturing & Automotive
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ
HON
* Ladders Estimates

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