Siemens

ADT Aerospace & Suppliers Principal Engagement Manager - REMOTE USA

Siemens$146K — $293K *
US-AnywhereRemote in United States
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in professional services, specifically in delivery and sales.
  • 3-5 years' experience with Siemens Digital Industries Software (SISW) products, particularly PLM and MOM.
  • Bachelor's Degree in Computer Science, Engineering, Math, or related field, or equivalent experience.
  • Executive presence with the ability to engage Senior Customer Leadership.
  • Proven business acumen and conflict management skills, adept at handling diverse stakeholder agendas.
  • Strong collaboration skills with experience working in global teams.
  • Excellent presentation and communication skills, both verbal and written.

Responsibilities

  • Jointly manage SISW customer relationships for specific accounts.
  • Develop account strategies with Sales Account Orchestrators and Technical Account Managers.
  • Maintain a detailed pipeline of Solution Services opportunities in Salesforce.
  • Oversee the maturity process of Solution Service opportunities from Discovery to deal closing.
  • Support the PM30 Bid Approval process for commercial bids with Senior Leadership.
  • Lead and coordinate Solution Service proposals and Statements of Work with various SMEs.
  • Articulate and negotiate SISW Service Offerings, pricing, and customer objections.

Benefits

  • Variety of health and wellness benefits for employees.
  • Access to resources for personal and professional growth.
Full Job Description
Position Overview:

Siemens Digital Industries Software is seeking an initiative-taking, highly motivated individual for a position as an Engagement Manager within our Aerospace, Defense, and Transportation (ADT) Business Unit, working with our Aerospace & Defense customers and suppliers. The Engagement Manager is responsible for selling Solution Services, supporting SISW products to accelerate business value realization from SISW software for our customers. This includes services across the entire SISW software portfolio.

The Engagement Manager, in conjunction with the Learning Engagement Managers and Sales Account Orchestrator, will jointly own the SISW customer relationship for named customer accounts. This is a sales, account management, customer relationship management, and business development role with an average of 25-50% travel. The detailed scope of responsibilities is below.

Responsibilities/Tasks:
  • Jointly own the SISW customer relationship on named customer accounts with the Sales Account Orchestrator(s), Technical Account Manager(s), and Practice Engagement Managers
  • Collaborate with the Sales Account Orchestrator(s) and Technical Account Manager(s) in understanding and developing the Solution Services account strategy
  • Maintain a pipeline of Solution Services opportunities in Salesforce (SFDC). Maintain a path to plan outlining how the pipeline will help achieve the assigned New Booked Order services targets, and how we can address any gaps to plan if any
  • Maintain each Solution Service opportunity in Salesforce (SFDC) through its maturity lifecycle from Discovery to Scope Definition and Proposal presentation, SOW Development, Contract negotiations, and deal closing
  • Where necessary, support the PM30 Bid Approval process and meet with Senior SISW Leadership to secure approval for commercial bids
  • Own and lead the orchestration of Solution Service proposals by working with SMEs from the Business Unit and the Practice teams (LCS, MOM, Mendix, ECS, etc.) to develop detailed Statements of Work, scope definitions, assumptions, work packages, an initial schedule, resource roles, and effort to perform the services. Enter and maintain the data in SISW systems (SFDC, Zimit, SDM, etc.)
  • Understand the SISW Service Offerings and our Delivery Methodology and articulate them and their value to the customer. Lead pricing discussions and negotiations with the customer on service proposals and SOWs, and handle customer objections to price, discounts, roles, etc.
  • Use standard approved global SOW templates and standard approved global methods for determining estimates.
  • Facilitate resolution of customer-requested nonstandard terms and conditions in SOWs and Agreements with SISW legal and Leadership teams
  • Document discussions during the selling process, along with risks and assumptions, and hand them off to the Project Manager leading the execution team through the PM80 handoff process upon deal closing.
  • Participate, as a stakeholder, in Customer Project Reviews led by the Project Manager of the assigned execution team, and continue to stay engaged with the customer during delivery
  • Must be open to an average of 25% - 50% travel

Required Knowledge/Skills, Education, and Experience:
  • At least 10 years of professional services experience in a delivery and selling role with at least 3-5 years of experience in SISW software products for PLM and MOM (Teamcenter, NX, Opcenter, Mendix, Mentor)
  • Bachelor's Degree in Computer Science, Engineering, Math, or other similar disciplines, or equivalent experience
  • Executive presence and an ability to present to Senior Customer Leadership teams and drive business conversations and discussions
  • Proven business acumen to manage different personalities, the vagueness and fluidity of the selling process, and conflicting agendas and objectives from various stakeholders in a discreet, diplomatic manner without causing confrontation
  • Proven ability to collaborate with diverse global teams and orchestrate proposals requiring input from several resources and teams spread across the zone and globe
  • Excellent presentation skills, verbal, and written communication skills
  • Have a style characterized by an elevated level of integrity and trust based on ethics and Siemens values
  • Results-oriented, organized, highly motivated, and detail-oriented with an elevated level of energy/high sense of urgency
  • Location: Must permanently reside in the United States. The city is flexible, provided the candidate is willing to travel to customer locations across the United States.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now and in future employment in the United States.

Preferred Knowledge/Skills, Education, and Experience:
  • Experience collaborating with customers in the Aerospace & Defense industry is strongly preferred

You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $146,700 - $293,400 annually with a target incentive of 10% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

About Siemens

Siemens AG is a German multinational conglomerate company headquartered in Munich and the largest industrial manufacturing company in Europe with branch offices abroad. The principal divisions of the company are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent the main activities of the company. The company is a prominent maker of medical diagnostics equipment and its medical health-care division, which generates about 12 percent of the company's total sales, is its second-most profitable unit, after the industrial automation division. The company is a component of the Euro Stoxx 50 stock market index. Siemens and its subsidiaries employ approximately 385,000 people worldwide and reported global revenue of around €87 billion in 2019 according to its earnings release.
Learn more about Siemens
Size
305,000 employees
Industry
Founded
1847
NASDAQ

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