Role Overview:The Admissions Manager is part of the RPS Management team and will function as an integral part of a multidisciplinary team dedicated to providing recovery-oriented, person-centered care at Recovery Place Seattle Inpatient Services. The Admissions Manager is responsible for all functions related to admissions, intake coordination, census management, referent relations, and utilization management.
Key Responsibilities:
Essential Job Functions- Oversee and ensure appropriate authorizations for services are obtained.
- Function as a liaison between payers, billing, and the treatment team, providing information and feedback to assist in optimum client care and reimbursement.
- Build and maintain census for the Intensive Inpatient (IIP) floor; work in coordination with the Withdrawal Management staff to maintain Withdrawal Management census.
- Develop and implement a referral development plan to enhance the number Withdrawal Management and IIP admissions.
- Work to build and maintain positive relationships in the behavioral health community and strengthen relationships with care authorizers.
- Educate referring clinicians and providers about the referral process at Recovery Place Seattle, as well as the authorization process.
- Verify insurance prior to admit; assist potential clients in applying for Medicaid or troubleshooting any barriers to coverage prior to and during treatment
- Coordinate and track pre-authorizations for clients interested in setting a bed date for treatment.
- Conduct clinical screenings with clients prior to admission to determine appropriateness for the program.
- Audit documentation submitted for authorization.
- Schedule potential clients with coordinating withdrawal management stay prior to admission to IIP.
- Manage assessment assignments, working closely with the withdrawal management assessor to get appropriate clients authorized while in withdrawal management prior to transition into IIP.
- Identify withdrawal management clients expressing interest in treatment and coordinate with discharge planner to conduct screening.
- Schedule and staff physical intakes with Intake Specialist and RS's on-schedule for the day.
- Collaborate with discharge planners and counselors on AMA mitigation strategies for clients committed to converting from WM to IIP.
- Consult with leadership regarding admissions of complex clients.
- Meet with clinical leadership to discuss upcoming admits, discharges, and AMA's.
- Provide availability to screen at alternative times, i.e., evenings and weekends, by appointment.
- Perform utilization management tasks to include, but not limited to, complete BHO discharges for all clients at discharge; audit withdrawal management extension requests as needed; audit extension requests for IIP; verify and track clients' authorizations during treatment stay; assist in month-end tasks as directed; write the monthly report; audit AMA's to better determine AMA risk.
- Continue to work with leadership on ways to improve the intake and tracking process to better understand what is needed to keep a consistent census at Recovery Place Seattle.
- Additional duties as assigned
Minimum Qualifications:
Education- BA/BS in Behavioral Sciences field or equivalent experience.
- Substance Use Disorder Professional (SUDP) or Substance Use Disorder Professional Trainee (SUDPT), preferred.
- Obtain Agency Affiliated Counselor registration within first thirty days of hire.
Knowledge, Skills, and Abilities:- Familiarity with ASAM diagnostic criteria for Substance Use Disorders
- Knowledge of withdrawal symptoms
- Ability to maintain good customer service in fast paced environment.
- Ability to maintain strong professional boundaries.
- Understanding of Trauma-Informed Care principles and service provision
- Good communication skills, teamwork, and attitude
- Multicultural awareness
- Ability to adapt, flexibility.
Other:- Pass required background checks.
- Must have a valid Washington State driver's license and reliable transportation with current insurance.
How to Apply:If you are ready to take the next step in your career and join a company that values your contributions, we would love to hear from you!
Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
Join us at Valley Cities and be part of a team that is dedicated to making a difference every day. We look forward to welcoming you on board!
Pay Range: $85,273 - $113,167 per year