Los Angeles Unified School District

Administrator, IT Support and Operations - Information Technology Services/Administration and Business Services (26-10268) *Riverside*

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Science, Engineering, or Business Administration; Master's preferred
  • Management experience in IT support or operations
  • Strong understanding of technology services in educational environments
  • Ability to manage multiple projects simultaneously
  • Effective communication and leadership skills

Responsibilities

  • Oversee daily IT support operations for RCOE and affiliated educational institutions
  • Ensure compliance with technology requirements across all service areas
  • Supervise staff providing technical support and guidance
  • Manage project timelines and deliverables for IT initiatives
  • Collaborate with various stakeholders to improve technology services

Benefits

  • Health, dental, vision, life, and disability insurance for regular positions (20 hours or more per week)
  • Coverage available for dependents under health, vision, and dental plans
Full Job Description
Job Summary

POSITION DESCRIPTION:
Under the direct supervision of the Director I, IT Infrastructure & Support, the job of Administrator, IT Support & Operations is done for the purpose of managing the projects, the work, and supervising staff servicing the Riverside County Office of Education's (RCOE) technical support and operations throughout the county where technology services are provided in a variety of environments. The position is responsible for oversight of daily business and technology support operations being provided county-wide to school districts, community colleges, and RCOE programs. This is designated as a Classified Management position and is part of the Management Leadership Team and is exempt from the Fair Labor Standards Act (FLSA).

Requirements / Qualifications

  • Answers to Supplemental Questions (Note: the link for the Supplemental Questionnaire can be located on the job posting under "Links Related to this Job". Must be completed, signed, and dated.)
  • Copy of Transcript (Copy of transcript must be attached to your application. The transcript must be from a regionally accredited college/university and must show degree conferred date for Bachelor's degree in Computer Science, Information Science, Engineering, or Business Administration. Experience beyond the minimum requirement may be substituted year-for-year for the minimum educational requirement. Master's Degree is preferred. Must attach transcript - Diploma copies will not be accepted)
  • Letter of Introduction (Letter is required to be specific to this position)
  • Letter(s) of Recommendation (Two (2) Letters of Recommendation are required and must be signed by the author. The signature block must include the author's name and title/relationship to the applicant. Letters must be dated within the last 2 years prior to the position closing date. Letters without author's signature, name and title/relationship to the applicant and letters without a date or dated more than 2 years prior to the position closing date will not be accepted. One letter from a supervisor is preferred.)
  • Resume (Must be current and consistent with your EdJoin application/Record of Work Experience)


Comments and Other Information

RECRUITMENT PROCESS
PLEASE BE AWARE OF THE FOLLOWING:

Once this position recruitment closes, your application will be screened for minimum qualifications. Incomplete or inaccurate applications WILL NOT be considered. If you have not attached all required materials to your application, please go to EdJoin.org to update your applicant profile attachment library and then attach documents relevant to this position to your application before the recruitment closing date/time to be considered.

*As of January 1, 2026, in accordance with Education Code section 44939.5 and 44051, jobseekers applying for Classified positions are required by law to provide a complete list of every school district, county office of education, charter school and/or state special school they have previously been employed by, no matter the length of service. This includes any part-time and/or substitution work, in addition to any full-time employment positions. Jobseekers applying for this position must complete the Mandatory Employment Disclosure Employment History section of the EdJoin application. You must list all previous LEAs (Local Education Agencies) where you have been employed. Failure to disclose any previous educational employment may result in the disqualification of your application and/or may be deemed dishonesty in the hiring process and subject to discharge should you become employed.

If you experience difficulties with your application or attaching documents, you must notify Personnel Services at (951) 826-6666 prior to the position recruitment closing date/time. All incomplete applications will be removed from further consideration. *Application must be filled out completely (no blank spaces)*

Please include a valid email address in your EdJoin profile. All notifications regarding this recruitment will be sent via email. It is recommended that you add "edjoin.org" as a trusted sender to your email account.

These documents are required upon hire: Valid CA Driver's License (if required), physical (if required), proof of immunizations and/or exemptions as required by state regulations (including but not limited to measles, pertussis, and influenza) (if required), proof of required education, TB, Fingerprint clearance, and proof of COVID-19 vaccination may be required as per Public Health Order.

Fringe Benefits: All regular positions (20 hours or more per week) are eligible for health, dental, vision, life and disability insurance up to the cap amount. Dependents are covered under health, vision and dental.

About Los Angeles Unified School District

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of over 550,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.
Learn more about Los Angeles Unified School District
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