Administrator III

King County, WA

• $115K — $139K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business and administrative functions relevant to the role.
  • Proven project or program management skills with data analysis capabilities.
  • Strong customer service skills with a focus on discretion and follow-through.
  • Ability to foster effective relationships in a diverse team environment.
  • Detail-oriented with strong organizational skills and initiative in problem-solving.
  • Excellent written and verbal communication skills, including negotiation and facilitation.
  • Intermediate proficiency in Office software and financial information systems.

Responsibilities

  • Guide and mentor administrative staff within the Transit Facilities Division.
  • Develop tools for assessing and improving administrative services.
  • Document standard work procedures for consistency across the division.
  • Train staff on procedures to ensure compliance and knowledge transfer.
  • Monitor compliance with administrative policies and procedures.
  • Evaluate trends and recommend updates to enhance service delivery.
  • Serve as HR liaison, managing grievances and personnel documentation.

Benefits

  • Comprehensive health benefits package.
  • Generous paid time off and holiday schedule.
  • Retirement plan options with employer contributions.
  • Professional development opportunities and training.
  • Supportive work environment focused on equity and inclusion.
Full Job Description
Salary: $115,419.20 - $139,547.20 Annually
Location : King Street Center - 201 S Jackson St, Seattle, WA
Job Type: Term-Ltd
Job Number: 2026ELM27939
Department: MTD - Metro Transit
Division: Facilities
Opening Date: 10/01/2026
Closing Date: 10/11/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: C4 : PROTEC17-P&T-MTD
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week

Summary
*This position is open to current King County Metro Transit employees only who have passed their probationary period in their current position. *
The King County Metro Transit Facilities Division (TFD) is hiring for an Administrator III position-an essential role that offers excellent benefits and the opportunity to be part of a mission driven collaborative team. The ideal candidate is highly organized and able to manage multiple administrative projects and priorities at once. This position provides direct support to Section Managers to ensure smooth operations and serves as the guide for other division administrative professionals, leading processes and ensuring consistent implementation across the division. This position also plays a key role in supporting division wide programs and helping interpret data to guide decision making.
We are seeking someone who:
  • Values equity and inclusion and contributes to a respectful, welcoming workplace where all voices are heard and valued.
  • Brings a solution-oriented mindset and can adapt in a fast-paced environment.
  • Builds positive, productive relationships with both internal colleagues and external partners.
  • Has a passion for streamlining processes, improving accuracy and making systems work better for everyone.

About Metro's Transit Facilities Division:

King County Metro Transit's Facilities Division maintains all Metro Transit properties, such as bus bases, park & rides, bus shelters, and offices and maintenance shops. Services include bus shelter repairs and replacements, bus shelter cleaning, trolley wire repairs, radio maintenance for buses, environmental spill clean-up, bus sign replacement, graffiti removal, and other facilities maintenance duties. Internally, team provides division-wide support functions for finance, budget, environmental compliance, safety, training, administrative services and new employee orientation. Planning, inventory/materials management, work center, workforce management, functional asset management, general/maintenance agreements, systems support, capital infrastructure, sustainable resources/energy.
This recruitment may immediately fill one (1) Special Duty Assignment (SDA) position. This recruitment may be used to establish an eligibility pool to fill future Special Duty Assignment (SDA) vacancies that may occur over the next twelve (12) months.
WHO MAY APPLY:
This recruitment is open to current King County Metro Transit employees only who have passed their probationary period in their current position.
TO APPLY:

Required Application Materials:
  1. An online King County application, updated with accurate contact information, and relevant work history going back 10 years (or more, if necessary), with all duties, dates of employment, and reasons for leaving explained clearly.
  2. Completed supplemental questions.
  3. A cover letter/letter of interest, detailing how your experience and background meet or exceed the qualifications for this position.
  4. A resume.

Note: Any additional attachments will not be considered.
Want to make sure your application materials are as competitive as possible?
We highly recommend visiting the King County Workforce Development website for tips and examples on how to make your application materials most effective: King County Workforce Development.
Applicants who are unable to apply online should follow the instructions at Application FAQ's- King County.
For more information regarding this recruitment, please contact:

Erica Minshull, Talent Advisor for King County Metro Transit

or 206-477-6059
Job Duties
Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what's Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees. As the Administrator III, you will also:

  • Guide Transit Facilities administrative staff.
  • Develop tools to assess administrative services and identify process improvements.
  • Develop and document standard work procedures for consistency and efficiency across the division.
  • Provide training to staff on these procedures to support knowledge transfer and compliance.
  • Monitor and support compliance with administrative policies and procedures across the division.
  • Evaluate administrative trends and industry best practices; recommend policy updates and procedural changes to enhance service delivery.
  • Serve as HR liaison for the division, supporting grievance tracking and protected leave processes.
  • Maintain documentation for grievances, investigations, meeting minutes, and personnel actions.
  • Oversee records management systems for digital and physical documents, ensuring accuracy and accessibility.
  • Serve as the escalation point for administrative issues, including payroll, protected leave, and grievances.
  • Coordinate and lead special projects across the division.
  • Prepare agendas, attend and take minutes for Labor-Management Relations Committee (LMRC) meetings, grievances, and investigations.
  • Assist with spending plans and budget maintenance activities.
  • Recommend cost efficiency and service improvements.
  • Provide oversight and troubleshooting for payroll processing.
  • Serve as the division lead on travel policies and standards.
  • Serve as division liaison in meetings that deal with administrative staff and other administrative duties as delegated.
  • Provide direct support to section managers to ensure smooth operations.


Experience, Qualifications, Knowledge, Skills
To be considered eligible for this role, applicants must possess these MINIMUM QUALIFICATIONS:

  • Demonstrated experience successfully performing business and administrative functions relevant to the responsibilities of this position.
  • Demonstrated skill in project or program management, and the ability to apply principles and practices related to data collection, analysis, and program management into administrative duties.
  • Professional, courteous, and tactful customer service skills that demonstrate discretion, patience, and the ability to follow through on commitments.
  • The proven ability to be a productive and collaborative team member who values the diversity of opinions, perspectives, backgrounds, experiences, and cultures.
  • Strong interpersonal skills to be able to foster effective working relationships built on trust and respect with an increasingly diverse team and external partners.
  • Demonstrated ability to be detail-oriented, organized, and show initiative and resourcefulness in independently resolving problems and ensuring a quality work product.
  • Demonstrated ability to document, prepare and communicate program information to key staff.
  • Excellent written and verbal communication skills are required, including negotiation and facilitation skills.
  • Skill in maintaining strict confidentiality in the handling of sensitive data and information involving matters internal to TFD and Metro.
  • Data analysis skills that support their ability to make data-driven decisions, identify trends, and track program effectiveness.
  • Demonstrated strong attention to detail. Proven ability to multi-task and remain organized in a fast-paced environment with multiple deadlines and changing priorities.
  • Time management skills that demonstrate the ability to manage competing priorities, multiple projects, and daily responsibilities in an effective and efficient manner.
  • Intermediate level proficiency with software and tools generally used by business and administrative staff, including Office products such as Outlook, Word, Excel, Teams, and SharePoint.
  • A positive, collaborative, flexible disposition; equally adept at working independently or as part of a team.
  • Advanced knowledge of financial information systems.

The most competitive applicants will possess these DESIRABLE QUALIFICATIONS

  • Knowledge of Metro Transit policy & procedures.
  • Experience with Enterprise Assets Management or similar work order asset management system.
  • Experience in implementing, initiating, and managing projects/programs.
  • Demonstrated ability to coach, mentor and develop staff.
  • Skill in translating technical information to non-technical audiences.
  • Knowledge of Lean/Continuous Improvement principles.

Supplemental Information
CLASS CODE / PAY GRADE

2810300 / 63
UNION STATUS
This position is represented by Professional & Technical Employees (PROTEC), Local 17.
SELECTION PROCESS
Applications will be screened to determine whether candidates meet the minimum qualifications, as well as for clarity, completeness, and responsiveness to the application instructions above. Applications submitted that omit the required attachments will be considered incomplete and will be removed from further consideration. Applicants may be selected based on their submitted application, supplemental question answers, letter of interest, and resume. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as such as internal record reviews or reference checks, etc. Applicants must have supervisor approval prior to taking a Special Duty Assignment.

WORK LOCATION AND SCHEDULE
The primary reporting location for this position will be at King Street Center (210 S Jackson St; Seattle, WA 98104). Work may also be required at other facilities throughout the Metro Transit service area.
This position follows a hybrid work schedule requiring a minimum of two (2) days per week onsite at King Street Center, consistent with King County Metro's hybrid work policy. Remote workdays may be adjusted based on operational or business needs.
This position is anticipated to be scheduled 40 hours per week. This position is exempt from the provisions of the Fair Labor Standards Act and is therefore not overtime eligible. Work outside of the normal workday is required periodically.
SAFTEY RESPONSIBILITIES FOR AN EMPLOYEE

  • Responsible for understanding the Metro Transit Safety Policy and their role in safety.
  • Report all safety concerns.
  • Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training.
  • Report safety and security concerns and ideas to supervisors or anonymously through data collection system.

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