University of California San Diego

Administrative Supervisor - Multi-Specialty - 141289

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, healthcare administration or related area, or equivalent experience/training.
  • Minimum five years of healthcare operations experience with supervisory responsibility.
  • Strong knowledge of practice operations and patient-scheduling systems.
  • Proficiency in human resources management policies and practices.
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Exceptional written and verbal communication skills, with training and mentorship experience.
  • Familiarity with business software and data management systems used in clinic operations.

Responsibilities

  • Lead administrative and clinical support teams.
  • Manage timecard processes and conduct performance reviews.
  • Oversee provider schedules and optimize patient access.
  • Monitor operational, financial, and patient experience metrics.
  • Support efficient clinical operations for physicians and APPs.
  • Implement systemwide initiatives and policies.
  • Coordinate with centralized departments like HR and Finance.

Benefits

  • Healthcare coverage and wellness programs.
  • Retirement savings plan with employer match.
  • Paid time off and holiday leave.
  • Professional development and continuing education opportunities.
Full Job Description
Payroll Title:
AMBUL CARE ADMSTN SUPV 2 Department:
FACULTY PRACTICE SURGERY Hiring Pay Scale
$85,500 - $127,400 / Year Worksite:
La Jolla Ambulatory Clinics Appointment Type:
Career Appointment Percent:
100% Union:
Uncovered Total Openings:
1 Work Schedule:
Days, 8-Hour Shifts, Monday-Friday

#141289 Administrative Supervisor - Multi-Specialty
Filing Deadline: Thu 9/24/2026
Apply Now

DESCRIPTION

Strategic role in supporting the Colorectal Surgery, Minimally Invasive Surgery, La Jolla Emergency Surgery, and Obesity Medicine departments across seven locations. These are all high-acuity, high-volume service lines that demand the highest level of coordination, responsiveness, and expertise in clinic operations and administrative support. Serves as a key training resource for schedulers across multiple departments, helping to build competency and ensure consistency in workflows. Role includes addressing critical operational needs, ensuring continuity, minimizing delays in urgent and emergent issues, and mitigating risks that could directly affect patient outcomes and departmental performance. Provides coverage for the Associate Director when out of office, ensuring uninterrupted clinic operations and communication. Key partner to the three Chief Medical Directors (CMDs), actively participating in meetings and high-level report-outs to leadership. Her insights and operational expertise contribute meaningfully to strategic decision-making.

Supervises clinic operations staff involved in routine functions. Oversight of administrativeareas such as registration, new patient coordination, scheduling, facilities, insurance authorizations, administrative and clinical support staff. The position works in an ambulatory/clinical setting and union environment.

Key responsibilities include:
  • Leading administrative, clinical support, and front-office teams.
  • Completion of timecard management and annual performance reviews.
  • Managing provider schedules, template optimization, and patient access.
  • Monitoring operational, financial, quality, and patient experience metrics.
  • Supporting physicians and APPs to ensure efficient clinical operations.
  • Implementing systemwide initiatives, policies, and workflows.
  • Coordinating with centralized departments including HR, Finance, IT, Revenue Cycle, and Population Health.
  • Driving improvement efforts related to access, quality, patient safety, and employee engagement.
  • Maintaining regulatory and accreditation readiness.
MINIMUM QUALIFICATIONS
  • Bachelor's degree in business, healthcare administration or related area and / or equivalent combination of experience / training.
  • Five or more years of comprehensive healthcare operations experience supporting clinical, administrative, and patient service functions, or similar administrative or clinical role to include at least five years of Supervisory experience.
  • Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices.
  • Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters.
  • Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies.
  • Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals.
  • Strong knowledge of business software and specialized applications and data management systems used in clinic / center operations.
Preferred Qualifications
  • Primary Care experience within a large health system.
  • Budgeting and history of successful financial management/rev cycle management.
  • Demonstrated success in project management and data analysis.
  • Human resource experience in an union environment.
  • Policy and protocol creation and management.
  • Lean Six Sigma training and experience.
  • Experience working in a physician dyad (i.e. Clinic medical director).
  • Working knowledge of the Epic electronic practice management and medical records system.
  • UCSD system knowledge.
SPECIAL CONDITIONS
  • Must be able to work various hours and locations based on business needs.
  • Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act

Annual Full Pay Range: $90,600 - $166,400 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $43.39 - $79.69

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Apply Now

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

About University of California San Diego

The University of California San Diego (UC San Diego) is a public research university in San Diego, California. Established in 1960 near the pre-existing Scripps Institution of Oceanography, UC San Diego is the seventh-oldest of the 10 University of California campuses and offers over 200 undergraduate and graduate degree programs, enrolling approximately 38,325 students. UC San Diego is organized into six undergraduate residential colleges (Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, and Sixth College) and five academic divisions (Arts and Humanities, Biological Sciences, Jacobs School of Engineering, Physical Sciences, and Social Sciences). The university operates 19 organized research units (ORUs), including the Center for Energy Research, Qualcomm Institute (a branch of the California Institute for Telecommunications and Information Technology), and the San Diego Supercomputer Center.
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