Job Opening: 67019
Opening Date: August 18, 2026
Closing Date: September 1, 2026 at 11:59 p.m. (ET)
Job Title Administrative Operations Manager, GS-13/14 Full Performance Level GS-14 Division New York City Field Office Unit Records Location New York City, NY Working Hours Monday - Friday / 8:15am - 4:45pm (hours may vary) Job Type 1 Year NTE Who May Apply Current, permanent FBI employees assigned to the New York City Field Office Number of Positions Available 1 Questions Email: HR Specialist Tracy Pitek at [email protected] Salary GS-13: $125,431.00 - $163,062.00
GS-14: $148,222.00 - $192,694.00
Not to Exceed (NTE): This position will be filled by detail or through temporary promotion. Incumbent selected for this position will be returned to his/her former position or other comparable grade or location after the assignment is completed. If this position is filled through temporary promotion, the selection may be made permanent without further competition. Temporary promotion may be terminated at any time at the discretion of management.

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
KEY REQUIREMENTS

• Must be a current, permanent FBI employees assigned to the New York City Field Office
• Must be able to obtain an SCI clearance
• Some travel may be required
• Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually
• Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

MAJOR DUTIES

• Identifies new methods and techniques to improve administrative workflow and researches potential new administrative systems to enhance work products and accomplishment of work tasks.
• Provides highly technical, managerial consultation in a number of organizational areas related to professional support services.
• Conducts studies and performs analytical and evaluative work associated with all program activities including finance, space, procurement, human resources, employee development, workload improvement studies, records/files, etc.
• Provides advice to management and program personnel on budgetary and financial issues which impact critical programs subject to frequent redirection.
• Plans, organizes, and directs the overall administrative operations, methods, and procedures for implementing changes to ensure efficient and effective services are provided.

QUALIFICATIONS & EVALUATIONS
Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement. Applicants must meet the qualification requirements by the closing date of this announcement.
If you are found minimally qualified, your application will move forward to additional phases of the review process.
The competencies will be used in a Structured Resume Review to objectively evaluate applicant resumes. Do not provide a separate narrative written statement. Rather you must describe in your resume how your past work experience demonstrates that you possess the competencies identified below. Your resume should demonstrate that you possess the following competencies.
Competencies

• Communication
• Flexibility/Adaptability
• Leadership
• Managing Human Resources
• Problem Solving/Judgment

Specialized Experience (SE)
GS-13: Applicant must possess at least one (1) year of SE equivalent to the GS-12 grade level. SE is defined as follows:

• Identified new methods and techniques that improve administrative operations for an organization.
• Conducted studies and performed analytical and evaluative work in numerous areas such as finance, space, procurement, human resources, etc.
• Provided advice to management on budgetary and financial issues that impacted critical programs.

In addition to the above, the applicant must possess supervisory experience.
GS-14: Applicant must possess at least one (1) year of SE equivalent to the GS-13 grade level. SE is defined as follows:

• Identified new methods and techniques that improve administrative operations for an organization.
• Provided highly technical consultation in a variety of organizational areas regarding professional support services.
• Conducted studies and performed analytical work in areas such as finance, space, procurement, human resources, etc.
• Provided advice to management of budgetary and financial issues that impacted critical programs.

In addition to the above, the applicant must possess supervisory experience.
Education
Education cannot be substitued at the GS-13 or GS-14 levels.
HOW TO APPLY
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply. If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
REQUIRED DOCUMENTS
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Utilizing the Resume Builder, outline your relevant work experience and associated start and end dates. Uploaded resumes will not be reviewed or used for qualification purposes.
2. Other supporting documents (if applicable):
   • College transcripts, if qualifying based on education or if there is a positive education requirement
   • Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
     • Percent of time worked in the particular position (cannot conflict with main duties)
     • The month/year work began
       Frequency worked (i.e., daily, monthly, etc.)
     • Specific duties performed

Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.
Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.
WHAT TO EXPECT NEXT
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
ADDITIONAL INFORMATION

• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select at any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• The selectee will be required to serve a one-year probationary period for initial assignment to a supervisory position.
• Required Leadership Training: All FBI supervisors promoted after January 2022 are required to attend and complete the Training Division's Supervisor Essentials Program within 365 days from initial assignment into a supervisory position. Supervisors will need to complete both the "Mentoring and Coaching" and "Performance Appraisals" courses as part of the Supervisor Essentials program. The Supervisor Essentials course is a pre-requisite for the new Leading People (Virtual) and face-to-face version (VLP) that will be offered beginning the 2nd Quarter of 2022.
• Limited Movement: Policy has been implemented wherein support employees entering a position may be precluded from moving to another position within the Bureau through reassignment or change to a lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated due to an organizational restructuring initiative, so those employees can compete for a position elsewhere. Voluntarily leaving a position with a relocation incentive may result in loss of that incentive. Please notate that you have received an official notification letter within your application.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a) Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable."
b) A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing and Administrative Unit / International Operations Division of their application for this position.
• Current tax law may impact your transfer by making some of your moving expense reimbursements taxable. Please contact 304-625-9337 (304-625-XFER) for information regarding taxable expenses.
• Employees selected for promotions at the GS 12 level or higher, selected for a supervisory position at any grade level, or selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.

Nepotism
Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.