About the role

Roku is seeking an Ad Operations Associate to join our growing Marketing Ad Ops team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use many innovative approaches to drive viewer engagement with The Roku Channel and to expand our Roku footprint internationally.

This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn't a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.

This position works closely with the US-based Marketing team in Austin, TX, and the newly formed international marketing team in Mexico City. This position reports to the Manager of Marketing Ad Ops. This role is based in our Santa Monica, CA office.

For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Use 3rd party tools to ensure creatives running in our ad servers follow our ad specifications
• Monitor and schedule campaigns, making any necessary optimizations to placements, tags, creatives, and/or 3rd party technologies to ensure expected delivery
• Accountable for the management and QA of high-profile and time-sensitive campaign launches
• Build and launch custom ad experiences using proprietary toolsets and technical systems
• Effectively act as a liaison between Engineering, Technical Operations, and Marketing teams using clear and consistent communication
• Consults with performance media managers on how to adjust tactics based on marketing goals and performance metrics
• Contribute ideas on how enhancements to our proprietary systems and tools can benefit productivity and effectiveness
• Proactively identify situations in which technical issues need to be escalated and take initiative to do so

We're excited if you have

• 2- 3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards
• Ambitious self-starter who enjoys a good challenge and continuous learning
• Experience in display and video advertising with a premium publisher or agency
• Experience with GAM and digital ad serving tools for video and display
• Expert organization, attention to details and time management skills
• Familiarity with Salesforce
• Understanding of digital advertising campaign management, including strategies, tactics, execution (ad serving and pixels), and reporting
• Ability to analyze, review results, and propose strategies
• Creative problem solver with the ability to work effectively in an emerging technology company

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Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to [email protected].