Acute Care Manager - 61009036

State of South Carolina

$81K — $87K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field and program experience.
  • At least four years of relevant experience, including two years of supervisory experience.
  • Comprehensive knowledge of state and federal healthcare regulations.
  • Existing RN license with relevant experience preferred.
  • Ability to pass the Surveyor Minimum Qualification Test (SMQT).

Responsibilities

  • Supervise and oversee surveys in the Acute Care Program of Healthcare Quality.
  • Schedule certification surveys of certified facilities within CMS timeframes.
  • Manage the Acute Care Program, ensuring effective time management and accountability.
  • Conduct Quality Assurance on survey reports and documents, approving facility Plans of Correction.
  • Participate in training and development programs for surveyors and monitor workload.
  • Conduct employee performance evaluations to promote staff growth.
  • Communicate effectively with internal and external stakeholders regarding regulatory compliance.

Benefits

  • 15 days of annual leave per year.
  • 15 days of sick leave per year.
  • 13 paid holidays.
  • Paid parental leave.
  • Comprehensive health, dental, vision, and life insurance benefits.
  • Participation in a state retirement plan and optional retirement savings programs.
Full Job Description
Salary: $81,500.00 - $87,500.00 Annually
Location : Lexington County, SC
Job Type: FTE - Full-Time
Job Number: 192767
Agency: Department of Public Health
Division: Health Quality
Opening Date: 09/14/2026
Closing Date: 9/18/2026 11:59 PM Eastern
Class Code:: AH45
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN11
Hiring Range - Min.: $81,500.00
Hiring Range - Max.: $87,500.00

Job Responsibilities
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Provides supervision and oversight of surveys and surveyors in the Acute Care Program of Healthcare Quality. Responsible for scheduling of Certification surveys (recertifications, initials, validations complaints, revisits) of certified facilities within required Centers for Medicare & Medicaid Services (CMS) timeframes. Responsible for performing Quality Assurance (QA) on all survey reports and documents.

  • Manages the Acute Care Program. Supervises the activities of Title 18 (Medicare) and Title 19 (Medicaid) of Acute Care healthcare: facilities (hospitals, End Stage Renal Dialysis (ESRD), Home Health Agencies (HHA), hospice, Outpatient Rehabilitation Treatment (OPT). Ambulatory Surgery Center (ASC), Rural Health Clinics (RHC). portable Xray: direct supervision of survey staff and survey scheduling to ensure CMS timeframes are met for all surveys {initials, recerts, complaints. validations). Maximize effective time management, accountability and fiscal responsibility of survey activities. Performs Quality Assurance of all survey reports and documents. Reviews and approves facility Plans of Correction and recommends Enforcement remedies resulting from survey activity.
  • Participates in Informal Dispute Resolutions (IDR) for facility and staff recruitment and retention activities of staff. Generates, evaluates, and utilizes Automated Survey Process Environment (ASPEN)/Certified Provider Enhanced Reporting System (CASPER)/Quality Improvement and Evaluation System (QIES) reports to monitor workload and program effectiveness. Serves as a mentor/preceptor to surveyors and participates in the development of orientation programs. ongoing training plans, staff development activities, and identifies staff training needs in coordination with the Training Coordinator.
  • Completes and conducts timely Employee Performance Management System (EPMS) in accordance with agency guidelines to ensure staff growth and development. Performs surveys (initial, recert, revisit, complaint. validation) as needed. Maintains working knowledge of Medicare certification regulations, the CMS Mission & Priority Document. State Agency Performance Review (SAPR) requirements, survey protocol and CMS/DPH policies and procedures. Keeps abreast with changes in regulations. interpretive guidelines, standards of practice and transmittal notices. Offers input for regulatory development/changes when requested. Attends CMS/DPH, departmental, division, staff; and in-service meetings as required.
  • Communicates and responds to all inquiries in a timely manner. Demonstrates professionalism at all times when representing the Agency and the Bureau. Demonstrates expertise in regulatory knowledge and programmatic issues. Provides information to and request information from internal/external customers regarding certification, regulations and survey information/findings as appropriate through oral and written communication. Completes accurate and timely forms required for time and location accountability; Personnel Cost Accounting System (PCAS), travel, leave. training. etc. Performs all other duties as assigned.

Minimum and Additional Requirements
State Minimum Requirements: A bachelor's degree and relevant program experience.
Agency Additional Requirements: At least four (4) years of relevant experience and/or two (2) years of supervisory experience. Knowledgeable of state and federal regulations regarding health care facilities.
***Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.***
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Preferred Qualifications

A RN with four (4) years relevant program experience, and/or two (2) years of supervisory experience. Able to obtain Surveyor Minimum Qualification Test (SMQT) Basic Qualification. Previous experience conducting state and federal surveys.
Additional Comments

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
  • 15 days Annual (Vacation) Leave per year
  • 15 days Sick Leave per year
  • 13 Paid Holidays
  • Paid Parental Leave
  • Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information.
  • S.C. Deferred Compensation Program available
  • Retirement benefit choices *
    • State Retirement Plan
    • State Optional Retirement Program

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Employment Authorization and Visa Sponsorship Applicants must be legally authorized to work in the United States at the time of hire and must maintain valid work authorization throughout the duration of their employment. This agency does not sponsor employment-based visas, including but not limited to H-1B visas, nor does it provide sponsorship for permanent residency or other employment-based immigration benefits now or in the future. Individuals who are authorized to work in the United States under Optional Practical Training (OPT) through a valid F-1 student visa may apply, provided they possess current employment authorization and do not require employer sponsorship to continue working in the United States at any point during employment. All offers of employment are contingent upon verification of identity and eligibility to work in the United States in accordance with federal law. This agency complies with all applicable federal employment eligibility verification requirements. By submitting this application, I certify that I am legally authorized to work in the United States and will not require employer sponsorship for a work visa now or at any time during employment.
  • Yes
  • No

02

Do you have a bachelor`s degree and relevant program experience?
  • Yes
  • No

03

Are you SMQT/QIS/CMS certified?
  • Yes
  • No

04

Are you able to accommodate overnight travel 2-3 days per week?
  • Yes
  • No

05

Do you have four (4) years of relevant experience?
  • Yes
  • No

06

Do you have two (2) years of supervisory experience?
  • Yes
  • No

07

Do you have experience in survey and certification?
  • Yes
  • No

08

Do you have working knowledge of Medicare & Medicaid regulations?
  • Yes
  • No

09

Which of the following best describes your relevant work experience?
  • No relevant experience
  • 1 - 2 Years
  • 3 - 5 Years
  • 5+ Years
  • Equivalent combination of education and experience

10

Would you be willing to accept a salary within the hiring range of $81,500 - $87,500?
  • Yes
  • No

11

Are you currently working for or have ever worked for South Carolina Department of Health and Environmental Control (SCDHEC) or South Carolina Department of Public Health (SCDPH)?
  • Yes
  • No

12

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. The application and not an attached resume will be reviewed to determine if an applicant has met the qualifications for the position. I have read and understand this statement.
  • Yes
  • No

13

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. I have read and understand this statement.
  • Yes
  • No

14

If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record. I have read and acknowledge the above statement.
  • Yes
  • No

15

How did you hear about this position?
  • State NeoGov website (careers.sc.gov)
  • LinkedIn, Twitter, Facebook
  • Employee Referral/Agency Recruiter
  • College Job Board
  • Job Fair
  • External Job Board (SC Works, Indeed, Association)
  • Other

Required Question

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