Description

The Accounts Receivable Manager oversees the full-cycle receivables, cash application, and tenant ledger integrity across a high-volume portfolio. The role is responsible for optimizing lockbox and portal payment processing while supervising AR staff. The ideal candidate brings hands-on experience in property accounting software (AppFolio, Yardi, and/or MRI).

Responsibilities
• Daily cash application and lockbox receipt postings.
• Upload lockbox validation files for tenant/shareholder changes along with changes to bank accounts.
• Record NSF and other payment adjustments.
• Manage entity check receipt processing, ensuring accurate bank allocation and seamless lockbox ingestion.
• Deposit and record Section 8 and other assistance payments along with sponsor payments covering multiple units.
• Reconcile and correct tenant/shareholder ledgers as needed.
• Serve as the escalation point for complex tenant/shareholder ledger disputes.
• Perform the monthly billing process, including generating monthly statements.
• Ensure the timely closure of the AR subledger by the first business day following month-end.
• Directly supervise AR staff.

Qualifications
• 5+ years of progressive AR experience within the real estate industry.
• Proven proficiency with real estate software (Yardi, MRI, and/or AppFolio).
• Ability to handle high-volume multi-bank lockbox operations.
• Strong knowledge of cash-basis GL accounting.
• Prior experience supervising or delegating tasks to a remote/virtual team member preferred.
• Ability to speak Spanish is a plus.