Job Description:

We’re looking to hire a talentedAccounts Receivable Manager based in Monterrey, MX or Denton TX.

Reporting to the NAM Controller, the Accounts Receivable Manager is responsible for leading the North America Accounts Receivable function and owning the end-to-end Order-to-Cash (O2C) process. This highly visible role partners across Finance, Sales, Customer Service, and Operations to improve collections performance, reduce DSO, strengthen customer relationships, and drive continuous process improvement. The role also leads a team of AR professionals while helping transform the AR function into a strategic business partner that supports growth, cash flow, and customer experience.

Primary Duties

• Own the end-to-end O2C cycle, including credit assessment, collections, cash application, reconciliation, and month-end close activities.
• Develop and enforce credit policies, including approval of customer credit limits and risk assessments.
• Lead collections strategies to improve cash flow and reduce DSO.
• Manage aging reports, collection performance, and key AR metrics while providing insights to senior leadership.
• Handle escalated collection matters and negotiate payment arrangements with delinquent accounts.
• Lead, coach, and develop a team of Accounts Receivable analysts.
• Establish performance goals, conduct reviews, and create development plans that build organizational capability.
• Foster a culture of accountability, customer service, continuous improvement, and operational excellence.
• Partner with HR on hiring, onboarding, and workforce planning activities.
• Evaluate and improve AR processes to enhance efficiency, accuracy, controls, and customer experience.
• Drive automation opportunities across collections, cash application, and reporting processes.
• Support SAP S/4HANA implementation initiatives and AR process design.
• Leverage reconciliation and close management tools to ensure accuracy and compliance.
• Stay informed on industry trends in O2C, AR technology, and automation.
• Ensure compliance with company policies, regulatory requirements, and SOX controls.
• Maintain accurate and audit-ready customer credit files and AR records.
• Support internal and external audits.
• Assist with budgeting, forecasting, and variance analysis activities related to Accounts Receivable.

Qualifications

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field required.
• Master's degree or professional certification (CPA, CMA, or equivalent) preferred.
• 10+ years of experience in Accounts Receivable, Credit & Collections, or Order-to-Cash operations.
• Minimum 5 years of leadership experience managing teams.
• Demonstrated success improving AR performance through DSO reduction, collections effectiveness, and process transformation.
• Experience working collaboratively with Sales, Finance, and Operations leadership.
• Shared Services Center (SSC) or Global Business Services environment experience preferred.
• Experience in manufacturing, industrial, or B2B environments preferred.
• Strong knowledge of Order-to-Cash processes, credit management, collections, reconciliation, and AR controls.
• Excellent communication, stakeholder management, and influencing skills.
• Strong analytical capabilities with the ability to interpret trends and drive data-based decisions.
• Experience with SAP ECC and/or SAP S/4HANA preferred.
• Knowledge of BlackLine or similar account reconciliation platforms preferred.
• Experience with AR automation tools, OCR, robotic process automation, or e-invoicing platforms is a plus.
• Bilingual English and Spanish preferred with professional proficiency in both languages.
• Ability to work effectively in a cross-cultural, shared services environment.

Working Conditions

• Located in Denton, Texas, USA or Monterrey, Nuevo León, Mexico.
• Primarily office and computer-based work environment.
• Stationary work environment approximately 70% of the time.
• May require use of Personal Protective Equipment (PPE) when visiting manufacturing or plant locations.
• Travel required approximately 20% for business meetings, site visits, and customer support activities.