The Role

We're looking for an Accounting Manager who can walk in the door and own it. Not someone who needs hand-holding or constant direction - someone who sees what needs to be done and does it. You'll be the technical backbone of the accounting team, managing month-end close, driving process improvement, and developing the staff behind you.

You'll report to the Controller and work closely with leadership in a PE-owned environment where EBITDA, MRR, and recurring revenue reporting are front and center. NetSuite is our system - we're live on ERP, CRM, PSA, and 360 SuiteBilling for recurring revenue - and you'll be expected to know it well and make it work harder for us.

This is not a maintenance role. We need someone who will identify problems, fix them, and build something better.

What You'll Own

• Lead and manage the full month-end close process, including oversight of journal entries, reconciliations, and reporting packages
• Own the monthly reporting of EBITDA, MRR, and recurring revenue - with accuracy and timeliness that leadership can rely on
• Analyze revenue streams, balance sheet trends, and P&L variances to surface insights and flag inconsistencies
• Manage, mentor, and develop a team of 2 Senior Accountants and 1 Order Entry Admin - delegating effectively and holding the bar high
• Drive continuous improvement in systems, processes, and controls - leveraging NetSuite (ERP, CRM, PSA, 360 SuiteBilling) to its full potential
• Troubleshoot and solve NetSuite system issues; identify gaps and lead improvements with or without formal IT support
• Oversee balance sheet integrity and ensure expenses are accurately recorded against budget, forecast, and trends
• Manage audit preparation and materials; interface with tax advisors to ensure timely compliance filings
• Support post-acquisition integration of businesses into core financial operations as needed
• Be a resource to the team

What We're Looking For

You're technically strong in accounting - not just a manager of managers, but someone who knows the details and isn't afraid to get into them. You've worked in a PE-backed or metrics-driven environment and understand what it means to close fast, report clean, and answer hard questions about the numbers.

• 2+ years of hands-on NetSuite experience - ERP at minimum; SuiteBilling or OpenAir experience is a strong plus
• Experience working through system issues and implementations - you've debugged NetSuite problems and made it work
• 3+ years of accounting management experience - you've run a team and made them better
• Strong US GAAP foundation with experience in revenue recognition, recurring revenue models, and MRR/ARR reporting
• Exposure to a private equity-owned company or similarly metrics-driven environment
• Bachelor's degree in Accounting or Finance required;
• A bias toward action - you don't wait to be told what to fix

Work Environment & Travel

This role is open to fully remote candidates or those who prefer to work in-office at our Chagrin Falls, OH location. Either way works for us - what matters is output.

Occasional travel may include:

• Optional visits to our Chagrin Falls, OH office
• 1-2 trips per year to our MA office (optional)
• Industry conferences or continuing education as applicable