We are looking for an Accounting Controls & Audit Analyst to provide dedicated accounting, audit, and controls oversight for BPO monitoring across Accounts Receivable. This role independently monitors BPO performance, validates reported results, assesses control and financial-risk exposure, and ensures actions are evidence-based, measurable, and aligned with governance expectations. The analyst combines accounting rigor, audit discipline, portfolio analytics, and operational governance to strengthen controls, reduce financial exposure, and improve confidence in BPO readiness and performance.

Location: Plano ( Hybrid position)

Project: 6+ months (plus benefits) and possible extensions

What You Will Work On
• Monitor BPO performance against aligned success metrics, targets, milestones, dependencies, and readiness criteria.
• Validate BPO-provided SLA, escalation, monitoring, and dashboard reporting for accuracy, completeness, methodology alignment, and appropriate draft-versus-final classification.
• Perform risk-based reviews of reconciliations, aged debits and credits, write-off exposure, billing and payment setup, cash application, reason codes, master data, and collection activity.
• Assess whether BPO remediation plans are measurable, evidence-based, and sufficient to reduce operational, financial, legal, regulatory, and control risks.
• Review audit evidence, desktop procedures, process documentation, control checklists, and leadership review records for compliance with agreed standards.

Identify root causes, recurring exceptions, process gaps, and control breakdowns; quantify business impact and recommend corrective actions.
• Prepare executive-ready updates, risk summaries, issue logs, action trackers, and escalation recommendations for governance routines.
• Challenge remediation plans for clear milestones, owners, due dates, risk reduction, validation method, and sustainable monitoring.
• Evaluate strategic-account readiness using assessment outcomes, capability evidence, SLA performance, coaching trends, escalation history, and knowledge-transfer progress.
• Help design and maintain weekly dashboards that distinguish automated metrics from manual reporting, show ownership and cadence, and highlight resource or data-access gaps.

What You Will Bring
• 4+ years of accounting, internal audit, SOX, financial controls, operational risk, or O2C assurance experience.
• Strong understanding of accounting close, general-ledger reconciliations, balance-sheet review, internal controls, SOX concepts, audit documentation, and control testing.
• Advanced analytical skills with the ability to interpret aging, cash-flow, write-off, exception, and portfolio trends.
• Advanced Excel and data-analysis skills with the ability to identify populations, select samples, reconcile results, and quantify exposure.
• Ability to translate data, audit findings, and operational issues into clear executive-level insights and action plans.
• Strong written and verbal communication skills, including the ability to challenge assumptions, validate evidence, and influence cross-functional stakeholders.
• High attention to detail, sound judgment, and the ability to operate independently in a fast-paced transformation environment.

PREFERRED QUALIFICATIONS
• CPA, CIA, CISA, CRMA, or comparable accounting, audit, or risk credential.
• Experience with SAP S/4 or another large ERP, HighRadius, business intelligence, or similar tools.
• Experience reviewing third-party provider performance, SLA results, process documentation, and operational governance reporting.

What You Can Expect

• An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
• Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors.
• Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).