NICE Ltd.

Accountant Manager

NICE Ltd.$90K — $120K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting, Finance, Business Administration, Economics, or related field.
  • 6-8 years of experience in Accounts Receivable or related finance processes.
  • 2-3 years of experience managing a team in finance operations or shared services.
  • Experience with Oracle, Workday, or similar ERP platforms; familiarity with AI tools is a plus.
  • Knowledge of AR automation and payment matching solutions is advantageous.
  • Understanding of global multi-currency and multi-entity financial environments.
  • Strong analytical skills for investigating complex payment issues.

Responsibilities

  • Manage the daily cash application process and ensure accuracy in posting customer payments.
  • Resolve issues related to unapplied cash, payment discrepancies, and overpayments.
  • Conduct reconciliations between bank deposits, cash application records, and ERP data.
  • Maintain internal controls and compliance with accounting standards and SOX requirements.
  • Lead initiatives for process improvement and increase cash application automation.
  • Develop and monitor key performance indicators related to cash posting accuracy.
  • Oversee month-end and quarter-end close activities for timely reporting.

Benefits

  • Opportunity to work in a dynamic, high-volume transaction environment.
  • Engagement with cross-functional teams to enhance the Order-to-Cash cycle.
  • Access to advanced ERP tools and technologies like Oracle and AI platforms for cash application.
  • Professional development opportunities in leadership and process optimization.
Full Job Description
Accountant Manager

Role Overview

We are looking for an experienced and detail-oriented Account Manager to lead the daily cash application operation and ensure accurate, timely, and controlled posting of customer payments. This role is responsible for managing end-to-end cash application processes, reducing unapplied and unidentified cash, strengthening reconciliation controls, and partnering closely with Collections, Billing, Treasury, Accounting, and Customer-facing teams to support an efficient Order-to-Cash cycle.

Key Responsibilities
  • Manage the cash application team to perform daily cash application process, ensuring customer payments are posted accurately and within agreed service levels.
  • Lead the investigation and resolution of unapplied cash, unidentified payments, short payments, overpayments, deductions, and payment discrepancies.
  • Perform and review daily, weekly, and monthly reconciliations between bank deposits, cash application records, ERP data, and the general ledger.
  • Maintain strong internal controls, audit-ready documentation, and compliance with company policies, accounting standards, and SOX requirements where applicable.
  • Identify process gaps and lead continuous improvement initiatives to increase automation, reduce manual work, improve matching accuracy, and shorten cash posting cycle time.
  • Develop and track KPIs such as same-day cash posting rate, unapplied cash aging, exception volume, reconciliation accuracy, SLA adherence, and team productivity.
  • Manage month-end and quarter-end close activities by ensuring timely cash posting, reconciliation completion, and resolution of critical exceptions.
  • Prepare management reporting and insights related to cash application performance, root causes, risks, and improvement opportunities.

Qualifications
  • Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field.
  • Minimum of 6-8 years of experience in Accounts Receivable, Cash Application, Order-to-Cash, Finance Operations, or a related finance process.
  • At least 2-3 years of experience managing or leading a team, preferably in a shared services, global finance, or high-volume transaction environment.
  • Experience working with Oracle and preferable Workday or similar platforms, as well as AI tools orientation.
  • Experience with AR automation, cash application tools, bank portals, lockbox files, or payment matching solutions is a strong advantage.
  • Strong understanding of Accounts Receivable, Billing, Collections, Treasury in a global, multi-currency, multi-entity, or multi-bank environment is preferred.
  • Strong analytical and problem-solving skills, with the ability to investigate complex payment issues and identify root causes.
  • Strong leadership skills, including coaching, prioritization, workload management, escalation handling, and performance follow-up.
  • Ability to work under pressure and meet strict daily, monthly, and quarter-end deadlines in a global environment.

About NICE Ltd.

NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data. The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities. The primary listing of the company's shares is on the Tel Aviv Stock Exchange; where it is part of the TA-35 Index. Barak Eilam became CEO in April 2014, replacing Zeevi Bregman. Eilam previously headed the company's Americas division. As of November, 2020 the company had ~6,800 employees. NICE was founded in 1986 as Neptune Intelligence Computer Engineering by 7 Israeli former army colleagues. The company initially focused on developing technology for security and defense applications, but soon refocused their efforts on civilian applications, mainly for contact center, financial services and business intelligence markets.
Learn more about NICE Ltd.
Size
7,102 employees
Market Cap
$12.3 billion
Industry
Net Income
$196.6 million
Founded
2000
5 Year Trend
+13.6%
Revenue
$1.6 billion
NASDAQ

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