Vayner Media

Account Supervisor

Vayner Media$90K — $105K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in client management and campaign execution
  • Deep understanding of digital and mobile marketing strategies
  • Strong communication skills for effective collaboration with senior stakeholders
  • Ability to translate business challenges into marketing solutions
  • Knowledge of various digital platforms and their best practices
  • Experience with team management and mentorship
  • Financial acumen to manage client budgets and campaign finances

Responsibilities

  • Build and maintain client relationships, delivering project objectives effectively
  • Translate clients' business challenges into actionable digital strategies
  • Coordinate with internal teams and partner agencies to create integrated marketing strategies
  • Develop brand-specific strategies aimed at enhancing sales
  • Manage project timelines, budgets, and ensure quality control
  • Motivate and mentor team members, fostering a culture of empathy
  • Track client relationship health and communicate insights to leadership

Benefits

  • Hybrid work environment
  • Inclusive company culture
  • Opportunities for professional skill development
  • Team-building initiatives
  • Empowerment to make impactful business decisions
Full Job Description





In a Nutshell:

You are helping to run and support the day-to-day management and organization of specific projects as well as the overall account management. Including the daily blocking-and-tackling needs. You have meticulous attention to detail and are working on establishing strong client relationships by creating confidence in them and your team that you understand the business and competitive landscape. Be the bigger person in every situation even if the other person is wrong.

Responsibilities/Expectations
  • Client Management
    • Builds and maintains relationships as the lead on the day to day delivery of specific project/campaign objectives. Responsible for interacting with BM/ABM. Note that the AS should be comfortable within meetings with Senior BM level and above, but won't necessarily be managing these day to day relationships (dependent on the client and SOW)
    • Responsible for a comprehensive understanding of their clients' business and category, with the ability to translate business problems into digital strategies and solutions
    • Works with clients, platform reps, and partner agencies to coordinate inter-agency planning processes for the creation of complete integrated marketing strategies in collaboration with all department leads
  • Business Strategy
    • Eat, breathe, and sleep today's digital & mobile consumer, with one goal in mind - to develop brand-specific strategies that, ultimately, help them sell shit
    • Strong working knowledge of creative and media across major digital and social channels. Must be well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems.
    • Has a complete understanding of the business strategy and ensures that all initiatives (supporting campaigns, creative, etc) are aligned
    • Strong understanding of IATs/IMCs, and the ability to present VM in a strong, strategic way. AS should also have the ability to spot when another agency poses a threat to our business and how to manage up and work around.
    • Practitioner-level knowledge of marketing (online and off), with a specialty in online multimedia and advertising/media buying trends
    • Strong understanding of social media specs/platform capabilities
    • Knowledge of all of VM's offerings, including Experience, VSolutions, UX, Talent, etc. and know how and when to utilize these teams and their offerings
    • Working knowledge of current video viewability standards
    • Influencer Marketing Knowledge
    • Emerging Tech Knowledge
    • PR Knowledge
  • Team Management: You are honing your management skills and you foster a culture of empathy and partnership across the team
    • Strong management of day to day projects, ensuring effective collaboration and execution
    • Acts as a resource to all team members, focused on enabling their success, and is actively involved in overall team health and culture
    • Able to recognize team issues/deficiencies and raise to senior team members
    • Strong ability to manage up to direct manager and to know when and how to lean on senior leadership. Ability to delegate to junior team members, exhibiting a clear understanding of process and campaign management
    • Develops trust, motivates and mentors teams. Partners with department leads to optimize collaborative processes; fosters culture of empathy and partnership especially in times when the need to discuss challenges arise.
    • Clear communicator to Strategy, Creative, IPM and Media teams, whether delivering Client feedback or providing a POV.
  • Financial acumen + business health
    • Be able to anticipate production costs, logistics, watch-outs, and what ideas are doable / not doable within a client budget
    • Ensures client relationship health is closely tracked and communicated to leadership on a regular basis
    • Leads client communications around campaign finances and billing
    • Ensures all scopes and schedules are completed and signed in a timely manner
    • Contribute to the continued growth and stability of VaynerMedia, by being empowered to make decisions that are best for the company both today and tomorrow
    • Understanding of the importance of burn reports to help growth and efficient running of the business
  • Skills
    • Running internal and external meetings and ensuring agreements are met;
    • Ensuring that projects meet client-, agency- and regulatory requirements;
    • Managing budgets and timelines effectively.
    • Help to manage productions and up managing, side managing and down managing throughout
    • Providing light, but meaningful, supervision and mentorship of SAEs,AEs
    • Participating in strategic initiatives with the objective of developing expertise;
    • Supporting and learning from VP-Account Director;
    • Fostering productive relations across multi disciplined IAT
    • Solid presentation skills (verbal, written, visual) to deliver impeccable strategic social counsel and ability to partner with creative and media teams to get to a strong story
    • Mastery of presentation software (Powerpoint, Keynote, Google Slides)
    • Intermediate knowledge of Spreadsheet (file based) software (excel, Google Sheets)
    • Knowledge of Advertising Research industry nomenclature (can understand Millward Brown or MMM Studies)
    • Well versed in VM finance process and client financials
    • Never being "too senior/precious" to do something, the ability to scale is important

Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply!

This position is currently designated as hybrid and is subject to the Company's workplace attendance and in-office work requirements, as in effect from time to time. The Company reserves the right to modify these requirements at any time.

Base Salary

$90,000-$105,000 USD

About Vayner Media

Vayner Media is a digital marketing agency that provides social media and content marketing services to businesses. The company's services include strategy development, creative production, and media planning and buying. Vayner Media has worked with a variety of clients, including PepsiCo, General Electric, and Johnson & Johnson. The company was founded in 2009 by entrepreneur Gary Vaynerchuk and is headquartered in New York, New York.
Learn more about Vayner Media
Size
800 employees
Industry
Founded
2009

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