Saatchi & Saatchi

Account Supervisor

Saatchi & Saatchi • $75K — $120K *
New York, NY 10025In-Person
Business Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 4+ years in client service or brand marketing
  • Solution-oriented with proactive problem-solving
  • Ability to manage multiple projects simultaneously
  • Highly detail-oriented and organized
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Passionate about creativity

Responsibilities

  • Build strong client relationships through excellent delivery and strategic understanding
  • Communicate regularly with clients to update them on projects and address requests
  • Develop deep knowledge of client businesses and competitive landscapes
  • Identify opportunities for organic growth within existing accounts
  • Exhibit an entrepreneurial mindset to find new business opportunities
  • Collaborate with strategy and creative teams for optimal client service
  • Manage project delivery while guiding the account manager and team members
  • Ensure financial health and profitability of projects with cross-departmental collaboration
  • Act as the central point for project production, partnering with teams for smooth transitions

Benefits

  • 4-day in-office work schedule with 1 day working from home
  • Opportunity for creative expression and collaboration with diverse teams
  • Work in a supportive and positive agency culture
  • Engage with leading brands in the marketing community
  • Access to professional development opportunities
Full Job Description
Overview

The Account Supervisor is a driving force in the agency, with significant experience in managing internal teams, building strong client partnerships, and delivering excellent work. They have a 'no task too big, no task too small' mentality and will be expected to manage their own projects flawlessly while also taking on some leadership responsibilities. They are excellent communicators both internally and externally, ensuring that stakeholders are well informed. They have a solid understanding of marketing strategy and are eager to develop this further. They project calmness and authority, creating the foundations that are required for the whole team to succeed.

Responsibilities

Client Partnership
  • Building relationships with clients based on consistent, best-in-class delivery and a strategic understanding of the client's business
  • Regularly communicating with clients to keep them informed of project progress, and ensuring that any client requests are addressed in partnership with other members of the team
  • Developing an in-depth and strategic understanding of the client's business and competitive landscape, in order to ensure that the output of the agency is always in pursuit of the client objectives
  • Quickly becoming the agency's knowledge bank when it comes to the clients (both in terms of the client business, but also the individuals who make up the client marketing organization) Agency Growth
  • Seeking out new opportunities for organic growth on existing client business, and then working with other members of the team to bring in these additional projects.
  • Exhibiting an entrepreneurial mindset and a hunter attitude. Actively searching for new business opportunities within the marketing community. Team Leadership & Collaboration
  • Partnering with strategy and creative counterparts to form a team that together provides the client with the best of BBH
  • Proactively bringing in other members of the agency team as needed to ensure that projects are properly staffed with the appropriate skill sets
  • Contributing to a positive working environment and culture on the team and with the broader agency

Project Management
  • Overseeing the project management of the account, guiding the account manager and partnering with other departments to ensure smooth delivery
  • Troubleshooting where necessary and having the confidence and authority to redirect projects if they are beginning to go off track
  • Partnering with other members of the account, finance, operations and production teams to ensure that projects are being well financially managed, maintaining profitability.

Delivery
  • Becoming the lynchpin in the team once a project has been green-lit for production, partnering closely with creative and production to ensure that the client management of the project is smooth and enjoyable
  • Exhibiting an attention to detail that ensures every single element of a campaign is delivered on time, and on budget, to the highest creative standards.

Qualifications

  • 4+ years of relatable experience in client service or brand marketing
  • Solutions-oriented; always has solutions in mind when managing up
  • Demonstrated ability to own and work on multiple projects at once
  • Extremely detail-oriented and organized
  • Strong oral and written communication skills
  • Strong interpersonal skills
  • A passion for creativity

NOTE: BBH has a 4 day in-office work schedule with 1 day WFH.

About Saatchi & Saatchi

Saatchi & Saatchi is a global advertising agency headquartered in New York City. The company was founded in London in 1970 by brothers Maurice and Charles Saatchi and is now part of the Publicis Groupe, a French multinational advertising and public relations company. Saatchi & Saatchi has over 6,000 employees in 114 countries and provides a range of advertising and marketing services to clients in various industries, including automotive, consumer goods, financial services, and telecommunications. The company is known for its creative and innovative advertising campaigns, including the iconic 'Nothing is Impossible' campaign for Toyota. Saatchi & Saatchi has won numerous awards for its work, including Cannes Lions, Clios, and Effies.
Learn more about Saatchi & Saatchi
Size
6,000 employees
Industry
Media
* Ladders Estimates

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