Account Representative - State Farm Agent Team Member

State Farm

$65K — $125K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales experience preferred, particularly in direct customer interaction roles.
  • Proven experience managing customer relationships effectively.
  • Interest in tailoring marketing strategies to meet specific customer needs.
  • Excellent communication skills, both written and verbal, with strong listening abilities.
  • Strong dedication to providing exceptional customer service.
  • Ability to anticipate and respond to customer needs proactively.
  • Required to have a valid Property & Casualty license.

Responsibilities

  • Develop leads and schedule appointments to connect with potential clients.
  • Identify and understand customer needs to tailor services appropriately.
  • Provide prompt and friendly customer service, addressing inquiries on policies and claims.
  • Establish and nurture long-term customer relationships through effective follow-up.
  • Promote agency products and services that enhance customer satisfaction.

Benefits

  • Paid time off for work-life balance.
  • Parental leave to support family growth.
  • Opportunities for training and professional development.
  • 401(k) matching to secure financial future.
  • Performance-based bonus structure for additional earnings.
Full Job Description
Benefits:
  • Paid time off
  • Parental leave
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary


ROLE DESCRIPTION:

As Account Representative for Joseph Merk - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.


Compensation: $65,000.00 - $125,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it!
About Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Elyria.

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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